Ntrinsic Consulting Europe Limited | Configuration Management Specialist | united kingdom
4 weeks ago
Configuration Management Specialist
Objectives:
We are seeking a seasoned specialist with extensive expertise in the design, implementation, operational support, governance, and continuous improvement of end-to-end Configuration Management. This role is crucial for ensuring that Configuration Management operates efficiently and in compliance within the Service, Asset, and Configuration Management (SACM) domain and CMOM framework.
What you will do:
Develop and Maintain Documentation: Support creation, and ongoing revision, of the Configuration Management Standard and Configuration Management Plan. Ensure compliance with all risk, data and overarching governance requirements and support identification and engagement of relevant stakeholders.
Conduct Application Discovery: Support service discovery activities to ensure all Configuration Items (CIs) and services in the Configuration Management Database (CMDB) are accurately mapped, correctly related, and have clearly defined ownership.
Manage Configuration Item Types: Identify and support the development of new CI types and data source integration solutions, enhancing the overall Configuration Management framework.
Implement Verification and Audits: Lead the development, implementation, and execution of verification processes, audits, controls, attestations, metrics, KPIs, and reporting mechanisms to address data accuracy, reconciliation, normalization, duplication and coverage challenges.
Access Control and Security: Support the identification, definition and implementation process for Role-Based Access Control (RBAC).
Support Data Issue Resolution: Assist in identifying and implementing corrective actions necessary to resolve data-related issues effectively.
Document Processes and Procedures: Maintain comprehensive documentation of all related processes and procedures to ensure clarity and consistency.
Audit and Review : Support definition, scope, frequency and implementation of CMDB audits to ensure compliance.
Create Training Materials: Develop and deliver training materials and sessions to enhance team understanding and compliance with Configuration Management practices.
Participate in Meetings: Attend relevant meetings and provide supporting documentation for the Configuration Control Board to facilitate informed decision-making and process improvement.
Provide First-Line Support: Act as the primary point of contact for Configuration Management, offering support to address inquiries and issues.
Engage Stakeholders: Collaborate with all stakeholders and support teams to gather requirements and ensure successful delivery of Configuration Management activities.
What youll bring:
Extensive Experience in Configuration Management: Over 5 years of experience in the design, implementation, support, and enhancement of Configuration Management activities at scale.
ServiceNow Proficiency: A minimum of 3 years of hands-on experience with ServiceNow, specifically in managing the Configuration Management Database (CMDB).
Comprehensive IT Knowledge: Strong understanding of complex enterprise IT technologies, including servers, databases, networks, storage solutions, clusters, and both private and public virtualization.
IT Service Management Expertise: At least 5 years of ITSM experience, particularly in environments where the CMDB integrates with Change, Incident and related ITSM processes.
ITIL Framework Knowledge: Familiarity with ITIL principles, with ITIL v4 certification highly preferred but not mandatory.
CMDB Concepts and Governance: In-depth understanding of CMDB concepts, data modelling and hierarchy, and governance principles to ensure data integrity and compliance.
Analytical and Problem-Solving Skills: Strong data analytical abilities and a proactive approach to problem-solving, enabling effective resolution of data-related challenges.
Data-Driven Performance Analysis: Strong skills in the development, implementation and execution of supporting dashboards, controls, metrics, KPIs and reporting (preferably, but not exclusively, in the ServiceNow platform).
Proficient in MS Office Suite: Advanced knowledge of Microsoft Office applications to support documentation and reporting needs.
Exceptional Communication Skills: Excellent verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels of the organization.
Additional Skills and Experience:
Certifications: ServiceNow Certified Configure the CMDB and\or CMDB Health (preferred).
Asset Management Expertise: Experience in Asset Management and/or Hardware Asset Management (Pro), and how they interconnect with Configuration Management within ServiceNow is highly desirable.
Software Asset Management Proficiency: Experience in Software Asset Management, particularly with Snow Software, is highly advantageous. Specific experience and skills with Snow Integration Manager, Snow License Manager, and Snow Inventory will be considered a strong asset.
This is a hybrid working position and would require ad-hoc travel to either London or Glasgow.
JBRP1_UKTJ
-
Manager, Contracts Unit
4 weeks ago
United Kingdom Ntrinsic Consulting Full time €765Supplier Relationship Executive Contract: 12 months Location: Remote We are recruiting for a Supplier Relationship Executive within the area of technology for a business who deliver payroll, human capital management and financial management solutions to organisations globally. This is a 12 month inside IR35 contract which will require you to make...
-
Manager, Contracts Unit
4 weeks ago
United Kingdom Ntrinsic Consulting Full time €765Supplier Relationship Executive Contract: 12 months Location: Remote We are recruiting for a Supplier Relationship Executive within the area of technology for a business who deliver payroll, human capital management and financial management solutions to organisations globally. This is a 12 month inside IR35 contract which will require you to make...
-
United Kingdom Catch Resource Management Full timeDynamics Functional Consultant (German speaker) Dynamics D365, Finance System Support, Financial Procedures, Account Reconciliations, Accounts Payable, Accounts Receivable, General Ledger, Accounting Standards, Data Analysis, Excel Skills, Technical Support, Implementation, German Speaker UK & Europe £50,000 (25 days holiday, Private Medical, Pension, Life...
-
United Kingdom Catch Resource Management Full timeDynamics Functional Consultant (German speaker) Dynamics D365, Finance System Support, Financial Procedures, Account Reconciliations, Accounts Payable, Accounts Receivable, General Ledger, Accounting Standards, Data Analysis, Excel Skills, Technical Support, Implementation, German Speaker UK & Europe £50,000 (25 days holiday, Private Medical, Pension,...
-
United Kingdom United Kingdom National Nuclear Laboratory Limited Full timeJob Description for Mechanical Technical Support: There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At UKNNL, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. We're an organisation...
-
ARK Consultancy Limited | Director
1 month ago
united kingdom ARK Consultancy Limited Full timeSalary £90,000 and benefits Closing date: Friday 13th December 5pm ARK Consultancy Limited (ARK) is a thriving business working throughout the UK, delivering a wide range of consultancy services primarily within the housing sector. At the core of ARK's service provision is consultancy advice and support around clients' property and asset management...
-
United Kingdom COMPUTACENTER (UK) LIMITED Full timeSenior Service Architect Location: UK Hours: Full-time Role Type: Permanent Life on the team Welcome to Specialist Services, a division of Group Technology Sourcing in Europe. Our focus and value lie in leveraging specialist knowledge and capabilities on a wide range of subjects that either complement or enhance our standard reselling activities. We...
-
Spire Healthcare | Clinical IT Specialist
4 weeks ago
United Kingdom Spire Healthcare Full timeClinical IT Specialist - Pathology|FT|Remote| Salary DOE We are one of the UK's leading independent hospital groups and the largest in terms of revenue. From our 38 hospitals and 33 clinics, medical centres and consulting rooms across England, Wales, and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including...
-
United Kingdom Rullion Limited Full timeJob title: Cost Controller Job Type: Temporary Contract IR35 Status: Inside IR35 Start Date: Immediate Duration: 12 months with possible extension Pay Rate: Negotiable/Competitive Are you ready to power the future of energy? Join UKAEA (United Kingdom Atomic Energy Authority) and play a pivotal role in revolutionizing energy through nuclear fusion....
-
Teksystems | Lab Engineer | united kingdom
1 month ago
United Kingdom Teksystems Full timeJob Title: Lab Engineer Job Description :The Lab Engineering position requires a skilled IT Engineer with experience in pharmaceutical laboratories. The role involves supporting scientists with laboratory PCs, instrumentation, and devices. Lab Engineers focus on maintaining operational computer systems for the scientists they support, integrating...
-
Ra Consultant
9 hours ago
United Kingdom NonStop Consulting Limited Full timeOur client, a multinational **Clinical Research Organisation**, is currently looking to hire a **Regulatory Affairs Consultant **to join their **Regulatory Affairs** team working **remotely or on site** from various countries where the company has their offices**:UK, Ireland, Hungary, Belgium, Italy, Spain, Lithuania, Poland, Sweden, Norway, Finland, Denmark...
-
United Kingdom Iiaa Limited Full timeWERE SERIOUSLY INTO HEALTHY SKIN. AND SO ARE OUR BRANDS. We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry...
-
Head of Kingdom Hygiene
4 weeks ago
United Kingdom Kingdom Group Full time €50,000Kingdom Services Group have a fantastic opportunity for an experienced Head of Hygiene to join the team. Location: Hybrid. Hours: 40 hours per week, Monday to Friday 09:00am - 17:00pm or to meet the demands and objectives of the primary role. Salary: £50,000.00 Per Annum + Growth & Net Profit Bonus. What the role is Kingdom Hygiene is an exciting...
-
United Kingdom Maclean Moore Ltd Full timeAgresso Unit4 Support Consultant | L3 Support | Flexible working location | INSIDE IR35 I am currently partnered with a prestigious consultancy who are looking to hire an Agresso ERP Consultant who can come in and provide L3 Support. It is a great opportunity to join them on an exciting LONG-TERM Contract. Agresso ERP Consultant (L3 Support) Location:...
-
Sap configuration specialist
2 weeks ago
United Kingdom The Config Team Ltd Full timeThe Config Team Discover your potential at the home of the SAP Supply Chain. A company small enough to care, big enough to compete. SAP EWM Specialist Permanent Location: UK-Based, flexible (Remote/Hybrid) Travel: Primarily home-based with some travel to customer sites. Salary: Competitive salary, private healthcare, 5% pension matched, 24 days...
-
Network Support Engineer
1 month ago
United Kingdom OneAPPS Consulting Full timeOneAPPS Consulting ( is a Technology consulting firm based out of London and offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our...
-
Network Support Engineer
1 month ago
United Kingdom OneAPPS Consulting Full timeOneAPPS Consulting ( is a Technology consulting firm based out of London and offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to support the growth of our clients. With more than 7 locations worldwide we help our...
-
Contract ServiceNow Consultant
1 month ago
United Kingdom Manning Global AG Full timeOur client, a leading multinational information technology services and consulting company is recruiting for a ServiceNow SAM Pro Consultant to join their business in the United Kingdom. ServiceNow SAM Pro Consultant ASAP London, UK - 2 - 3 days in the office Expert in managing and optimizing software assets using the ServiceNow SAM Pro...
-
Contract ServiceNow Consultant
1 month ago
United Kingdom Manning Global AG Full timeOur client, a leading multinational information technology services and consulting company is recruiting for a ServiceNow SAM Pro Consultant to join their business in the United Kingdom. ServiceNow SAM Pro Consultant ASAP London, UK - 2 - 3 days in the office Expert in managing and optimizing software assets using the ServiceNow SAM Pro...
-
Asap consultant
4 weeks ago
United Kingdom Catch Resource Management Full timeD365 F&O Functional P2P Consultant – D365 Procurement, P2P, Procure-to-Pay, Accounts Payable, D365 Finance, F&O Consultant, Finance & Operations, D365 Implementation, Configuration, ERP, Dynamics AX, AX2012, D365 - Surrey - Up to £70K Perm or £500-£550pd Contract Our end user client is actively seeking a D365 F&O Functional P2P Consultant to join...
