Business Analyst Digital Plattform

2 weeks ago


United Kingdom Netze BW GmbH Full time

Als Teil des Plattform-Teams übersetzt Du die Vision der Produktmanager unserer energiewirtschaftlichen Produkte und Prozesse in implementierbare technische Anforderungen. Dabei bist du Schnittstelle zu Produktmanager*innen und der IT, u.a. mit folgenden Aufgaben:

  • Du leistest Deinen Beitrag dazu, dass wir Vorreiter in der Ende-zu-Ende Prozess-Automatisierung sind. D.h. von der Angebotslegung über den Vertragsabschluss und die Bewirtschaftung bis hin zur Abrechnung und Offboarding. Du hast daher die gesamte Wertschöpfungskette im Blick und wirkst an der kontinuierlichen Verbesserung der Prozesse mit
  • Einen Schwerpunkt legen wir auf die Customer facing Systeme (u.a. Customer Webportal, CRM-Systeme) und führende UX. Du bewertest, analysierst und entwickelst spannende Konzepte entlang der gesamten Wertschöpfungskette zusammen mit unserem UX-Team
  • Du bist mitverantwortlich für das Backlogmanagement und priorisierst dabei die Features. Du wirkst daran mit, dass die geplanten Umsetzungs- Timelines eingehalten werden und Du kannst jederzeit den aktuellen Status aufzeigen. Den wirtschaftlichen Erfolg hast du dabei stets im Blick
  • Auf Basis validierter Annahmen und Hyperthesen (inkl. Research und Usertesting) erstellst du hochwertige Features und Userstories, Du begleitest eng das Entwicklerteam bei der Umsetzung, nimmst Anforderungen ab und gibst Features und Userstories frei
  • Du unterstützt die Sicherstellung des laufenden Betriebs der Plattform
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