Head of Data Products

3 weeks ago

United Kingdom CitNOW Group Full time

Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships.

CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment.

The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. This role will be at the forefront of creating products that transform how automotive companies leverage data to guide and optimise their customer and operational strategy to drive value.

The successful candidate will be responsible for defining the vision, strategy and execution of CitNOW Group’s current and future data products through identifying customer needs, analysing competitive positioning and driving effective, agile implementation to generate measurable results.

This is a key role that will require a balance of customer-centric thinking, data expertise, regulatory understanding and cross-functional execution.

Work closely with customers and prospects to gain deep insight into their business challenges, data needs and desired outcomes to continue to refine the product value proposition
Assess competitor offerings and capabilities to identify how CitNOW Group can offer best-in-class data products
Work closely with the Compliance Team to assess the compliance and regulatory landscape to ensure data products will comply with appropriate standards (e.g., GDPR), and stay ahead of any regulatory changes which could impact CitNOW’ Group’s data product approach
Anticipate and mitigate risks related to data governance, privacy and security, ensuring compliance is an integral part of the product development process
Define a differentiated data product strategy that solves key customer pain points through leveraging CitNOW Group platforms and other sources of data
Identify and develop commercial relationships with other data sources as appropriate, and manage timely integration
Define the commercial proposition, including pricing, positioning and supporting sales strategies
Define and manage against appropriate commercial, customer and delivery KPIs
Lead the ongoing assessment of competitive offerings, adjusting the roadmap or commercial proposition as appropriate

5+ years in product management, with a proven track record of defining and delivering successful data products
~ Familiarity with data management tools and data visualisation technologies
~ In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing.

We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us.

The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.

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