Category Manager

3 weeks ago

Staffordshire, United Kingdom Talent Full time €38,754

Vendor Manager Digital Data and Technology (DDaT)
£Staffordshire Police
Hybrid.

Digital, Data and Technology (DDaT) are responsible for transforming and supporting all of the force's digital technology needs.

Monitoring user satisfaction;
● Managing complaints;
● The effective provision of first /second line support;
● Service desk;
● Remote user support;
● Asset Management
● The Vendor Manager is responsible for governing and overseeing the effective operation of processes relating to ensuring we maximise the value for money for our software, hardware and Services.

The post holder will be responsible for monitoring and reporting on performance of these processes, identifying issues/under-performance and devising action plans in order to remediate such occurrences.

IT supply chain/vendor management experience in managing a wide portfolio of third party contracts.
• Experience of analysis and decision making requiring financial / commercial awareness, within an IT environment.
• Experience as part of a commercial negotiating team.
• Experience implementing good practice in supply chain management, procurement and purchasing.
• Experience working with a Managed Service Provider in the delivery of digital services through the supply of third party contracts.

Post graduate qualification or equivalent experience
• Excellent stakeholder management skills
• Project management experience
• ITIL v3 or v4

In doing so the post holder will also support contract performance management monitoring and attend contract meetings etc. Additionally, they will provide support on contractual issues arising working in conjunction with the Commercial (Contracts and Procurement) team.
• To assist in the updating of the contracts register held by Commercial. software renewals database. Monitor and undertake software renewals including assessing licencing models to identify optimal purchasing routes. Undertake and contribute to procurement activities including obtaining quotations, further competitions and tender exercises noting that any formal tenders above £50k will be managed by Commercial.
• To work with the Commercial team in reviewing IT contracts and oversee the ongoing rationalisation of contracts.
• To introduce appropriate professional good practice covering all aspects of contract and vendor management in a proportionate and pragmatic manner.
• To work closely with colleagues in the Commercial team (Finance directorate), supporting the development and implementation of IT/Digital Services Commercial strategies, and gaining their guidance and input on contracts wherever appropriate and in accordance with the organisation’s procurement regulations.
• To advise DDaT colleagues on any contractual, commercial, or financial matters with regard to existing and new IT supply contracts.
• To coordinate budget planning and reforecasting with the DDaT Leadership Team.
• To ensure that financial information is accurately maintained for all contracts so
Monitor and report on the performance of all processes specific to this role;
• Identify causes for under-performance and develop action plans to effectively remediate them
• ITIL).
• Support and assist other roles in their development and some matrix management of other technical disciplines where required
• Provided input into teams longer term plans

Flexi time – flexible working
● Pension Scheme - one of the best pension schemes in the country with guaranteed
pension payable” for more information visit the LGPS website: Staffordshire Pension
Annual Leave Entitlement - starting at 26 days plus bank holidays
● Fostering friendly policy
● Family friendly policies – maternity, paternity, parental leave, adoption
● On site Gyms
● Free parking

As ‘One Force’ across Staffordshire, we know that Diversity and Inclusion help us improve our

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