Inside Sales Associate
20 hours ago
ADI Global Distribution now have the opportunity for a Inside Sales Associate to join the ADI team at our Eastleigh Store. This role will be working Monday-to-Friday and offers excellent, long-term opportunities to build a career within the electronic security industry.
As an Inside Sales Associate, you will be responsible for providing excellent service to our customers, handling sales inquiries, processing orders, and supporting the team as well as the Store manager in stimulating sales and achieving sales targets collaboratively as part of a team.
Support the Store Manager and team in achieving sales and profit targets through effective account management and customer engagement.
Deliver exceptional customer experiences by building and maintaining strong relationships with B2B reseller accounts, strategic vendors, and supply partners.
Manage a portfolio of reseller accounts, actively tracking pipelines, closing deals, and achieving monthly, quarterly, and annual KPIs.
Assist in executing store business plans and marketing strategies to drive revenue and profitability.
Handle customer enquiries and complaints professionally, escalating when necessary to ensure resolution.
Maintain accurate CRM data to provide visibility on business progress and customer relationships.
Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourably
Ability to multi-task and sell over the phone as well as face to face
Prior sales and industry experience, ideally within wholesale distribution or trade counter environments
Strong interpersonal and relationship-building skills
Confident communicating with customers by phone, offering advice and identifying upselling opportunities
Experience using CRM systems to manage customer data and sales pipelines
Ability to analyze sales performance and adapt strategies accordingly
Skilled in remote presentations and product demonstrations via Teams, Zoom, etc.
Stable permanent role Monday to Friday.
Base Salary + Sales Incentives
Quarterly bonus scheme
Excellent company benefits + pension contribution
Opportunity to work for a forward-thinking global brand
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
Job Category : Inside Sales
Job Schedule : Full time
Locations : Unit 2 Citygrove Training Estate, Woodside Road, Eastleigh, SO5 4ET, GB
(Hiring Salary Range : At Resideo, we are committed to inclusive and equitable compensation.
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