Assistant Site Manager

4 weeks ago

Dorking Surrey, United Kingdom Class 1 Personnel Full time

Class 1 personnel Ltdare looking to recruit an Assistant Site Manager for one of our clients.
The role will be based at DORKING and will be tasked to remote manage the specific site working under the site manager.
Our client is on the lookout for an Assistant Site Manager to be based from our Dorking depot. The Assistant Site Manager will support the Site Manager to effectively manage the site covering Waste Collections including ensuring Health & Safety compliance, delivering first class customer service in line with pre-defined business KPI’s, promoting employee engagement to support continuous improvement in productivity and quality of service provision and best in class performance. Shift work is required and times of attendance vary between 06:00 and 17:00.
Support Site Manager in monitoring, managing and coordinating all site level resources to ensure an increase in operational productivity and improved quality of service provided.
Ensure service delivery meets defined key performance indicators whilst driving best practice and continuous improvement in cost control and productivity.
Manages and ensure compliance of Health & Safety, Environmental, Employment legislation and Company policy to ensure defined standards and best practice are adhered to.
Manage service completion within SLA including bin deliveries, bulky collections and missed bins.
Provide pre and post shift reports to JWS.
Undertake gate checks on a weekly basis and crew checks on all unit vehicles on a weekly basis.
Conduct weekly toolbox talks & performance update sessions.
PEOPLE MANAGEMENT
Sets and agrees clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate.
Undertake people management responsibilities including PDRs, performance conversations, absence management and dealing with disciplinary matters and grievances in line with Company policy
Proactively manage annual leave in accordance with annual leave ceilings.
Forecasting and planning of resourcing requirements to ensure sufficient people and vehicles are available to deliver contract requirements within SLA.
Proactively build client relationships to improve contract performance
Investigate all complaints, enquiries and insurance claims and respond within a timely fashion.
Provide pre/post shift reports to client officers in a timely fashion.
Local geographical knowledge
Experience of operational line management
Experience of managing in a labour intensive, multi-shift environment
Full clean driving license with HGV Class 2 entitlement or willingness to be put through this training.
Willingness to travel between site locations when required.
Willingness to complete ongoing career development including but not restricted to First Aid at Work, Manual Handling, Fire Marshall, Topset Accident Investigation.
~ Flexible working hours to ensure Supervisory cover for start and end of shift.

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