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Travel Retail Store Manager

1 month ago

United Kingdom Lululemon Athletica Full time

Store Manager | Maternity cover Brighton
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition strategy, ongoing people development and growth within their community.
Leadership and People Management
Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.
Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
Manage the store’s hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities.
Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth.
Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce the career and personal growth of your team.
Establish supportive and productive relationships with all team members, focusing on personal and professional development.
Collaborate with in-store team members to ensure optimal guest experience that values guests’ time and support store operations.
leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.).
Plan and execute high-level quarterly and annual planning for store with respect to strategy, budget, and labour (including recruiting and training/development).
Understand and adhere to people safety policies and procedures to maintain a safe work environment.
Perform work in accordance with applicable policies, procedures, and laws or regulations.
annual sales plan target

People Management:
~ Leadership role directly responsible for all store employees (may delegate some aspects of management)

Inclusion & Diversity : Team Building : Creates and develops teams that maximize accomplishments; Change Management Leadership : profit and loss statements, budgets and sales forecasts, retail strategy and approaches)
Must be legally authorized to work in the country in which the store is located
Must be 18 years of age or older
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
Must have the ability to travel to assigned store with own transportation methods
Willing to work a flexible schedule including evenings, weekends, and holidays

Willing to work as part of a team and also complete work independently or alone
Willing to move through a store for most of a shift to help guests and accomplish work
1 year people management experience

Job Assets (i.e., Bachelor’s degree or equivalent
Experience: 2 years retail or sales specific management experience
In keeping with our mission, please connect with us at accommodations@lululemon.com if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In addition to competitive base pay and a team-based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
lululemon is committed to providing reasonable accommodation to applicants with disabilities.

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