Operations Officer

4 weeks ago

Gloucester Gloucestershire, United Kingdom Diversity Jobs Group Full time

Vacancy Type: Permanent

Location: HMP & YOI Grampian

Pay Band: Please refer to full job description on SPS career site

Salary: Officers joining from April 2024, will receive a starting salary of £28425 progressing to £32200 within 3 years, subject to pay progression. This role attracts an annual £1,000 geographical supplement, reducing to £500 on progression to pay scale max

Closing Date: 2024-03-29

Hours of Work: Please refer to full job description on SPS career site

Job Purpose:

As an Operations Officer, you will be in an almost unique position of being able to make a real difference to the community that you live in and be at the very heart of delivering the SPS’ vision of ‘Helping to build a safer Scotland by Unlocking Potential and Transforming Lives’. Your role will be challenging and immensely rewarding with responsibility for maintaining custody and order whilst facilitating opportunities for those in our care. You will influence and encourage offenders to maintain contact with their families, access education and training and ultimately assist them on their journey to be contributory citizens within our communities.

Contributing towards the prevention and management of challenging behaviour; you will provide safe and secure custodial services that empower offenders to take responsibility and transform their lives.

In this role you will be responsible for the overall functioning and security of the establishment, working as part of a team and carrying out roles in Front of House, Visits, Electronic Control Room, Patrol and Prisoner Reception.

Please note: as part of the Operations Officer role, you will be expected to work shifts in line with a set roster. These shifts will cover a variety of working patterns including; early shift, day shift, back shift and night shift

Responsibilities:

You will be the first point of contact for meeting and greeting visitors to the establishment and will interact with people from a wide range of backgrounds, including offenders’ family and friends, lawyers, solicitors, pastors, ministers and SPS staff. You will follow procedures and demonstrate effective communication and interpersonal skills; showing compassion, empathy, building rapport and offering advice where necessary. You will have responsibility for maintaining security, by screening, searching and facilitating entry and exit of individuals from the establishment. In doing so you will confidently and constructively challenge individuals appropriately when required.

Family contact is important for offenders to maintain relationships with their family and friends. The SPS encourages visits to maintain family contact and support the development of these important relationships. You will be responsible for observing and supervising visits as well as being a key point of contact for family support. You will be responsible for safety and security within the visit room and demonstrate effective problem solving skills when addressing emerging situations. In doing so you will demonstrate respect for individuals’ needs and human rights.

The Electronic Control Room (ECR) manages the movement and security of staff and prisoners throughout the prison establishment. You will be responsible for monitoring security systems, including closed circuit television, alarm and communication systems to maintain the safety and security of everyone within the establishment; demonstrating strong team working and effective communication skills.

You will be responsible for ensuring the safety of staff, offenders and the public by checking physical barriers in and around the establishment. You will be required to apply your effective problem solving skills to identify and respond to any potential breaches of security and order. You will demonstrate good housekeeping and adhere to procedural requirements applying high ethical, moral and professional standards.

Within the Reception area you will be responsible for managing the entry and release of offenders from prison, assessing the needs of individual offenders and ensuring the correct procedures are followed. You will be faced with a diverse range of situations and you will be required to demonstrate care, compassion, dignity and respect in determining the most appropriate course of action.

You will be responsible for the safe and secure escorting of offenders throughout the establishment and externally as directed by management i.e. hospital, inter-prison transfer, court procedures as required. Managing the movement of offenders between residential accommodation and other areas of the establishment, such as education, health centre, visit room and offender work areas. You will also be responsible for escorting external contractors and visitors, ensuring the safety and security of individuals, buildings and equipment. You will remain vigilant and confidently deal with emerging issues, in line with SPS policies and procedures.

Person Specification

SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.

Qualifications Requirements

Professional Development

Commitment to undertake formal training and qualifications to support your learning and development.

Experience Requirements

Working with Others

Work experience which demonstrates your ability to work effectively within teams, interact with people and build successful working relationships.

Influencing the Behaviour of Others

Evidence of your ability to confidently and positively influence or challenge the behaviour of others.

Problem Solving

Experience of solving problems, demonstrating your ability to proactively identify the issue, explore options and take the necessary action to resolve the issue.

Knowledge Skills Requirements

Numeracy & Literacy Skills

Basic level of numeracy and literacy skills in order to comprehend and clearly articulate information.

Following Processes & Procedures

Evidence of an ability to follow processes, procedures and instructions to ensure accuracy and standards are met

Selection Methods Please refer to full job description on SPS career site.

#J-18808-Ljbffr

  • Project Support Officer

    4 weeks ago

    Gloucester, Gloucestershire, United Kingdom Roke Full time

    Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad but they are frequently cross-cutting at engineering and delivery levels; markets include...

  • Highways Planning Officer/senior Officer

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom Triumph Consultants Ltd Full time

    Interim Senior Planning Officer Reference no: Gloucestershire 5248137 Pay rate: 03 per hour PAYE depending on experience Hours per week: 37 Monday – Friday, normal working hours This opening assignment is for 3 months City: GLOUCESTER, Gloucestershire Hybrid working - normally 2 days in the office per week but this can be flexible An enthusiastic...

  • Quality Assembly Operator

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom Gap Personnel Full time

    Job Title: Production Operative Hours: Mon - Fri 7.44 per hour Our client based in Gloucester urgently requires a Production Operative to join it's team manufacturing windows and doors, with the availability of an immediate start. The ideal candidate has got experience working previously within manufacturing / warehouse, and reading technical drawings...

  • Telehandler Operator

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Leggwork Construction Services Ltd Full time

    TELEHANDLER OPERATOR START DATE - TBC LOCATION - Gloucester HOURS 07:30 - 16:30 TYPE Temporary DURATION 2-4 weeks RATE OF PAY £18 - £19 / Hour BRIEF LEGGWORK are seeking a Telehandler Operator to join a commercial extension project in Gloucester. We are looking for the successful candidate to start in the next couple of weeks and the position is...

  • Corporate Security Officer

    24 hours ago

    Gloucester, Gloucestershire, United Kingdom Momentum Security Recruitment Full time

    Corporate Security Officer Location: Barnwood, Gloucester GL4 Rate: 12.50 per hour Shift pattern: 4 on / 4 off: 4 days (Apply online only , 4 off. 4 nights (Apply online only , 4 off. Permanenet / Full Time. This is an opportunity to join a professional corporate security team in Gloucester. The role will see you working a mix of days, nights...

  • Security Officer

    6 days ago

    Gloucester, Gloucestershire, United Kingdom Momentum Security Recruitment Full time

    Corporate Security Officer * Location: Gloucester - we have a role in Gloucester Business Park & Barnwood. * Rate: £12.50 p/h (£27,300)* Shift pattern: 4 on / 4 off: 4 days (Apply online only)), 4 off. 4 nights (Apply online only)), 4 off. * Role: Permanent / Full time This is a great opportunity to join a customer focused corporate security team in...

  • Cctv Security Officer Night

    8 hours ago

    Gloucester, Gloucestershire, United Kingdom Sodexo Full time

    Sodexo is hiringdedicated Security Officers in Gloucester - GL4 3BW. If you are a vigilant professional with a commitment to safety and security, then we want you to be part of our organisation! Greet staff and visitors and ensure they adhere to the required security protocols Respond promptly to alarms and security incidents Enforce company...

  • Relationship & Engagement Officer

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom RE People Full time

    Relationship & Engagement Officer Temporary Long Term Assignment Location Gloucestershire Pay rate starting at c£17.60 per hour DOE As a Management, Relationship & Engagement Officer, we'll ask you, in support of the management team, to lead and provide across our highways portfolio an effective and responsive first point of contact for a range of...

  • Office Advisor

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom Millbank Holdings Full time

    Job Title CDM Regulations Advisor Employment Type Permanent Location Gloucester The Opportunity We are seeking a CDM Advisor ideally with some knowledge of Designer and Principal Designer responsibilities covering one or more of the Mechanical, Electrical, HVAC, Civil and/or Marine disciplines to support the projects at HPC & SZC, disciplines...

  • Relationship & Engagement Officer

    22 hours ago

    Gloucester, Gloucestershire, United Kingdom RE People Full time

    Relationship & Engagement Officer Temporary Long Term Assignment Location Gloucestershire Pay rate starting at cGBP17.60 per hour DOE As a Management, Relationship & Engagement Officer, we ll ask you, in support of the management team, to lead and provide across our highways portfolio an effective and responsive first point of contact for a range of...

  • Community Engagement Officer

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom RE People Full time

    Relationship & Engagement Officer Temporary Long Term Assignment Location Gloucestershire Pay rate starting at c£17.60 per hour DOE As a Management, Relationship & Engagement Officer, we'll ask you, in support of the management team, to lead and provide across our highways portfolio an effective and responsive first point of contact for a range of...

  • Engagement Officer/administrator

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom Triumph Consultants Ltd Full time

    Temporary Stakeholder Mgmt, Relationship & Engagement Officer/Admin Reference no: Gloucestershire 5248004 Pay rate: 60 per hour PAYE depending on experience Hours per week: 37 Monday – Friday, normal working hours This opening assignment is for 6-7 months City: GLOUCESTER, Gloucestershire The purpose of this role is to lead and provide across the...

  • Stakeholder Management, Relationship

    3 weeks ago

    Gloucester, Gloucestershire, United Kingdom Allied Healthcare Full time

    Stakeholder Management, Relationship & Engagement Officer needed in Gloucester £14.41ph ref 5247979 As a Senior Stakeholder Management, Relationship & Engagement Officer, we’ll ask you, in support of the management team, to lead and provide across our highways portfolio an effective and responsive first point of contact for a range of enquires and...

  • Office Support Administrator

    4 weeks ago

    Gloucester, United Kingdom Parish Giving Scheme Full time

    Job Advert The Parish Giving Scheme (PGS) is a registered charity, set up in Gloucester in 2014. PGS is designed to streamline and support charitable giving within the Church of England, through a Direct-Debit based system. PGS offers several advantages for both givers and churches, ultimately aiming to simplify the giving process and enhance financial...

  • Project Support Officer

    3 weeks ago

    Gloucester, United Kingdom Roke Full time

    Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad but they are frequently cross-cutting at engineering and delivery levels; markets include...

  • Fencing Operative

    4 weeks ago

    Gloucester, United Kingdom Archway Green Ltd Full time

    We require experienced Fencing Operatives required for immediate start... An enthusiastic fencer with minimum 1 years experience in fencing is required to join the team at Archway Green Ltd. We are soft landscaping experts working on house building sites and commercial sites within the South East,, within a 1 hr range of our three offices in Weybridge, and...

  • Telehandler Operator

    3 weeks ago

    Gloucester, United Kingdom Leggwork Construction Services Ltd Full time

    TELEHANDLER OPERATOR START DATE - TBCLOCATION -    GloucesterHOURS 07:30 - 16:30 TYPE  TemporaryDURATION 2-4 weeksRATE OF PAY  £18 - £19 / Hour BRIEF  LEGGWORK are seeking a Telehandler Operator to join a commercial extension project in Gloucester. We are looking for the successful candidate to start in the next couple of weeks and the...

  • Finance Officer

    4 weeks ago

    Gloucester, United Kingdom Ribston Hall High School Full time

    **Grade**: NJC SCP 21-25, £28,900 to £32,020 (pro-rata £22,901 to £25,373), pay award pending **Hours**: 32.5 hours per week, term time, plus INSET, plus 2 weeks (41 weeks) **Contract**: Permanent **Closing Date**: 1 May 2023 **Interview Date**: 10 May 2023 **Start Date**: As soon as possible An exciting opportunity has arisen to join the friendly...

  • School Cleaner

    2 weeks ago

    Gloucester, Gloucestershire, United Kingdom Class people Full time

    Are you seeking a part-time opportunity to work 16 hours per week? Class People are supporting an educational establishment in the recruitment for a reliable and committed Cleaner to join their team on a permanent basis working 16 hours per week. Generous annual leave allowance Employee Assistance Program & Counselling Continuous Professional...

  • Operations Instructor

    4 weeks ago

    Gloucester, United Kingdom EDF Limited Full time

    Gloucester Business Park/Hinkley Point C, Bridgewater, with occasional travel to other locations. **The Opportunity** As an Operations Instructor, you will facilitate the growth of knowledge for both Generation and Nuclear New Build. **Pay, benefits and culture** We’ll value the difference you bring and offer opportunities for you to thrive and...