Contracts Manager, Senior Manager

2 weeks ago

London, United Kingdom Invision Group Full time

Invision Recruitment are currently seeking an experienced Contracts Manager to join the ranks of one of the UKs lead building service providers on a high-end commercial contract in the Covent Garden area.

Providing leadership, management, and development of the contract, ensuring financial, and operational commitments are met and exceeded. The role will require close liaison with the client, the Helpdesk Manager and internal senior managers. Support the Helpdesk in achieving high levels of customer satisfaction.

* Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.

* Ensuring business policies and processes are effectively communicated and implemented within the contract.

* Provide Weekly Flash reports for each contract to the appropriate client and internal manager/s, where appropriate

* Working with Senior Management to ensure the collaborative development of the business, effective team working, and support to colleagues.

* Oversee PPM planning schedules for sites.

* Ensure the contract is staffed by fully competent teams, taking direct responsibility for the appointment of Engineers, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.

* Financial Management -Full ownership of P&L, Debt and WIP

* Ensure all sites have accurate asset registers and are labelled accordingly.

* Ensure additional services and projects are added, and contracts are re-won on re-tender.

* Provide technical support where required to engineers, helpdesk and clients.

* Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met.

* Carry out at least 2 site Audits per Contract per Annum.

* Audit Logbook - Ensure it is being used correctly by both Employees and sub-contractors.

*

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