Membership Compliance Officer

2 weeks ago

London, United Kingdom Royal British Legion Full time

Would you like to join the Membership Directorate of a leading UK Charity? If so, we would love to hear from you

We are looking for a Membership Compliance Officer who will be one of three integral Officers within the Membership Compliance and Policy team.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This role will be responsible for the coordination of compliance, membership policy and support to the Membership Council, Working Groups and Central Services Administration activities. The role delivers branch and county compliance, ensuring the adhesion to relevant policies and procedures.

Key responsibilities will include:

  • Maintain a register of all membership policies, procedures, and forms, coordinating regular and ad-hoc reviews and edits of all
  • Manage the compliance database, ensuring that data is consistent
  • Produce compliance statistics and reports for Membership Council
  • Instigate and lead in the preparation of a communications plan relating to the announcement of any changes made to membership policies, procedures and forms and ensure that communications are aligned with the annual calendar of activities
  • Be the first point of contact for queries on membership policies and procedures, providing advice and support to staff and members

At the Royal British Legion, our 200,000 strong membership plays a vital role in supporting the work that we do. Members build relationships. They share experiences with like-minded people, and have a say in the way we run the Legion by voting throughour branch network, but most importantly, membership exists so our Armed Forces family has friends and allies standing by them in every community.

You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub based at Haig House in London.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: Tuesday 9 th April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

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