Technical Trainer

Job Description

IT Trainer – Camtasia, Hybrid, 4-day week

IT Trainer is sought by a Professional Services company, this is a hybrid role and requires the candidate to be based out of the company's Tunbridge Wells office 3 days a week.

This role will be a mix of BAU and project delivery, the IT Trainer will be responsible for the development and advancement of their blended Learning Training offering, shifting away from ‘chalk and talk’ training and championing new methods of training delivery and technology adoption

This role would suit an innovative IT & Technology Trainer who is used to providing a proactive and successful service to delegates in professional services. You may already be working in a company like this, or you might be at a training company working with these kinds of businesses and looking to move in-house.

Key responsibilities will include:

• Delivering Training on systems, applications & devices, including bespoke software, to ensure best practice use
• Performing full lifecycle training including TNA, Course Design, Delivery & Review
• Designing and Creating QRGs, Video Casts, E-Learning
• Regular floor-walking and training sessions
• Providing feedback, reports and statistics relating to all training and skills transfer
• Performing training needs analysis and follow-up across all areas of the compnay
• Work with other departmental heads to provide relevant training to their respective team members

Desirable Skills:

• Proven and demonstrable experience as an IT Trainer / Systems Mentor, working in a pragmatic fashion and displaying impeccable customer skills
• Deep knowledge of Windows 10
• Microsoft Office 2019 / 2016 / O365 suite
• SharePoint 2019
• Knowledge and experience of training Bespoke Business Systems
• Ability to adapt quickly to new applications and technologies

This is a great role for an innovative IT & Technology Trainer looking to make a real impact on how training is delivered and learning is supported.

IT Trainer – Camtasia, Hybrid, 4-day week