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Independent Living Officer
4 months ago
Independent Living Officer
Bromsgrove, Worcestershire
GBP35,690.20 per annum plus car allowance
Full Time, Permanent
Closing Date: Friday 24 th
Interview Date: Thursday 6 th June - In person
Our client is looking for someone proactive and dynamic to join them as an Independent Living Officer. You'll need imagination and ability to adapt. For them, your attitude is just as important as your skills.
The Role
Visual presence and face to face contact is key to ensure their customers have the assistance they need to be happy and safe in their property.
You will deal with any queries or incidents as they arise in and around the independent living schemes, and you will encourage social interaction by using creativity and imagination to deliver events and activities.
Undertaking regular property inspections you will ensure that Health and Safety legislation is adhered to and issues are reported, following any repairs or defects through to completion.
Customers living in their properties are diverse and often vulnerable and the role can be very challenging so you will need to have a flexible, understanding and positive approach to assist them day to day.
About You
They are looking for an individual with experience of working within a customer based environment that acknowledges and understands vulnerabilities.
You will work well within a team alongside fellow Independent Living Officers and also be confident working alone.
Good communication and interpersonal skills are key along with being able to use IT based systems and MS Office.
Having an understanding of welfare benefits, including Housing Benefit claims, would be preferable although this is not essential.
The use of a current driving licence and access to an appropriately insured vehicle is a requirement for the post and essential car user allowance will be paid where applicable.
What they can offer in return:
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32 days annual leave plus bank holidays and holiday buy back scheme
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Pension Scheme - they offer a Defined Contribution pension, administered by the Social Housing Pension Scheme
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Employee Assistance Programme
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Mental Health First Aiders
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Healthcare Cash Back Scheme
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Retail Discounts
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Free Parking and Free Refreshments
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Life insurance is also available to members of the pension scheme
They reserve the right to close vacancies before the stated closing date where the volume of applications is extremely high.
Previous applicants of this role within the last 12 months need not apply.
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