Samodzielny Developer

Our client is a dynamic and innovative company committed to delivering high-quality products to their customers. As a key player in the industry, they are expanding their product management team and are currently seeking a talented individual to join them as aProduct Developer. As aProductDeveloper, you will play a pivotal role in supporting our Product team by analysing and processing quality and returns data. Your primary focus will be resolving customer queries and integrating valuable feedback into our product development cycle.

Efficiently manage the product return process for National accounts, aiming for a long-term reduction in product returns.
Respond to customer queries and issues through website and portals, ensuring timely and effective communication.
Manage and maintain product return spreadsheets, organisereturned product delivery processes, and update relevant data in company systems.
Work closely with the Product Developer to provide Quality Assurance (QA) findings for continual product improvements.
Effectively communicate findings to factories and the China team through emails and weekly video meetings.
Investigate customer queries and complaints, providing timely responses on online portals and via emails.
Maintain and update database records in internal and customer systems.
Experience required to be a quality developer:
Proficiency in Outlook and Excel.
Exciting opportunities for professional growth and development.
~ If you are passionate about quality, enjoy problem-solving, and thrive in a collaborative environment, we want to hear from you