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Pension Support Officer

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Brackley Northamptonshire, United Kingdom ManpowerGroup Talent Solutions Full time

Job Description Workday Support Specialist/HRIS Support Consultant - Hybrid - Northamptonshire - Progression - New

Highly Competitive Salary + Hybrid Working + Career Progression + Bonus + Car Scheme + Private Medical Cover + Insurances + Pension

Are you an HRIS/HCM professional with experience of supporting Workday HCM in an organization, looking for an exciting new role within a market-leading business offering the chance to join an expanding team with extensive career progression opportunities and the chance to become an SME within the company?

The business is a world-leading organization in their field, who recognize hard work and dedication and are willing to invest in you, so you can reap in rewards.

The purpose of the role is being part of a HR shared service team, supporting the business with BAU (business as usual) operational Workday fixes, implementations and development. They are looking for someone who can be autonomous and troubleshoot rather than just implementation focused and needing to be told what to do at each step.

Being the key point of contact for the HR team and wider organisation – offering support, assistance, analysis, reporting and resolving level 1 incidents related to the Workday platform.
Escalate Level 2 incidents to 3rd party external support.
Working through and implementing improvements to the existing workday platform.
Provide training to colleagues in the HR function.
Staying up to date with latest Workday capabilities.

Experience in providing inhouse Workday HCM Support.
Experience working in an HR shared services team.
Experience in being the point of contact for any Workday HCM related issues.
Strong understanding of Workday Core HCM including Security and Reporting.
Experience in managing ticketing systems and the ability to prioritize cases for 3rd party support.
Please send CV for full job description and an informal chat.