Science Services Manager

2 weeks ago

South East England, United Kingdom The Francis Crick Institute Full time

Wehave an exciting opportunityavailable for a Science Services Manager to join one of the world's leading research Institutes at a crucial time in its evolution, and play a definitive role in shaping it for the future. You will join us on a full-time, permanent basis , and in return, you will receive a competitive salary of £60,000 per annum.

The Science Services Manager role:

Science Services brings together a range of specialist functions, which provide support to around a thousand research scientists. Every week the Glasswash and Media Preparation teams clean and sterilise thousands of items of scientific glassware and formulate numerous research reagents, including culture media, buffers, microbiological plates and drosophila diet. The Fly Facility provides fly husbandry and support for fly research, including a range of technical support services.

We are looking for a motivated individual to lead these services, review, develop and maintain robust operational processes and effective testing & validation systems to ensure the quality of products used in research.

You will also be responsible for the safety of all staff working in your area, facility housekeeping and the appropriate management of Crick budgets and resources.

This role involves considerable communication with scientists, technical staff and other support services at all levels within the organisation.

Responsibilities of our Science Services Manager:

These include but are not limited to:

  • All formulation and production relating to Media Prep and Glasswash
  • Reviewing all operational processes to ensure streamlined and efficient service delivery
  • Maintaining effective quality control functions, to guarantee the traceability and quality of all products we supply and deal with any contamination issues
  • Conducting appropriate chemical and microbiological analyses
  • Developing, validating and implementing processes improvements
  • Setting and reporting on key performance indicators
  • Investigating and rectifying any issues that arise during production (Root Cause Analysis)
  • Promoting the services to users throughout the organisation
  • Monitoring customer satisfaction and addressing any concerns directly with end users
  • Contributing to the leadership and development of a team of around 25 technical staff
  • Identifying skill gaps, training and motivating staff
  • Providing continuous improvement of service delivery, through awareness of innovations in process and technology
  • Working with users of the Fly Facility to identify improvements and potential additions to the service provided
  • Managing budgets and staffing levels
  • Ensuring Health and Safety Policies and Procedures are followed and ensure high standards of housekeeping at all times

Skills and experience we are looking for in our Science Services Manager:

  • Relevant degree or experience in a life science or chemistry-based discipline
  • Significant experience in laboratory management and reagent production, gained in a laboratory environment
  • Significant experience of conducting chemical and / or microbiological testing
  • Knowledge and experience of process analysis and good documentation practices
  • Familiarity with laboratory sterilisation and water processing equipment
  • Excellent analytical and problem-solving skills
  • Ability to communicate well, both verbally and in writing, with internal clients
  • Commitment to continuous improvement of service delivery

Desirable

  • Project management skills gained via a recognised qualification or through experience
  • Awareness of ISO 9001 Quality Management
  • Experience of preparing SOPs and risk assessments
  • Financial management skills
  • Ability to deliver relevant in-house training
  • Awareness of sustainable procurement and practices
  • Knowledge of Drosophila husbandry and research

Closing date: 11/May/2024 23.59

If you feel you have the skills and experience to become our Science Services Manager , please click ‘apply' today, we'd love to hear from you

All offers of employment are subject to successful security screening and continuous eligibility to work in the United Kingdom.

JBRP1_UKTJ

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