Backshift Manager

This is a great opportunity for someone who is currently a Supervisor or similar, looking to take their first step into management.
Through commerciality and collaboration, you will coach and support the store team to reach their own professional development goals and drive excellence to impact customer service KPIs and overall sales figures.
Take direct ownership of store performance identifying opportunities for further growth
Maintain a commercial approach to role and operations, to maximise store profitability
Proactively identify opportunities to ensure continued success in the store
Capable in managing high performing teams in a store or concession setting.
A natural role model with a passion and authority and you are both a ‘people’ as well as a ‘commercial’ person.
Passionate about being on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
Founded in 1979, Phase Eight is an original, design led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment:
At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.