Student Coordinator

3 weeks ago


England, United Kingdom The Candidate Ltd Full time

Are you data savvy and want to boost your digital career? A leading high-end retailer is on the hunt for a CRM Coordinator to increase engagement with their prosperous customer base
Retail
Our client has an outstanding reputation of creating the best work environment for their employees, hence the reason why they have been on the Sunday Times Top 100 list of companies to work for the last 13 years. This company is family owned and is proud to have been in the high-end retail business for almost 100 years. The CRM Coordinator will be responsible for optimisation of the established communication channels and identify strategies to drive traffic through the website as well as in store activity. This role involves excellent responsibilities like developing and planning email content and liaise with external agencies about the creative execution of the campaigns. The successful candidate will manage the data selection and testing and analyse the performance for any improvements within cost savings as well as reach to maximise ROI. The CRM Coordinator will work closely with the CRM Manager to run the campaigns and generate performance reporting, whilst support with database maintenance and data processes.
The Key Responsibilities of the CRM Coordinator: 
Liaise closely with the CRM Manager and Content Manager; Be responsible for the execution of campaigns across of digital and non-digital platforms
Produce regular reports on the performance of the database and ensure regular contact with the store teams 
Analyse the data selection and maintain the customer database 
Proven experience of working with CRM service providers is essential
Knowledge and passion for CRM as well as interest in retail
A quick learner with an ‘eye for detail’ and a commercial mind-set
Ability to create a solid understanding of the online customer journey and consumer behaviour 
Proficient using Microsoft Excel and is very numeric 



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