Graduate Software Support Analyst
1 month ago
2 days ago Be among the first 25 applicants
Constant Recruitment Ltd provided pay rangeThis range is provided by Constant Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Location: Rural Ashford
- Act as the initial point of contact for client inquiries, manage projects, and coordinate tasks among design and development teams.
- Provide exceptional customer service and demonstrate our system to prospective clients.
- Facilitate the onboarding process for new clients and assist with QA testing before product launches.
- Develop a comprehensive understanding of their product suite.
- Engage in marketing activities and represent the company at industry events.
- A dynamic individual, possibly with experience in 1st Line Support or a recent graduate with customer service skills.
- Someone with a strong interest in technology, especially SaaS products, and eager to establish a career in the tech industry.
- An excellent communicator who can build rapport quickly and effectively.
- A proactive, 'can-do' attitude, committed to outstanding customer service and understanding client needs.
- Strong problem-solving skills, attention to detail, and analytical capabilities.
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
- Industries IT Services and IT Consulting
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