Retail Administration Manager
3 weeks ago
Retail Administration Manager
£28 – 32,000 + Bonus and Benefits
Chipping Norton area
What makes a good store? Great product obviously. Good service for sure. Merchandising is important, things need to look attractive and seasonal merchandise needs to be presented in a compelling way for certain. But stores live and die by what goes on behind the scenes as much as what everything looks like out front. This is where you come in.
The Person
Firstly, you’ll be super organised and able to process information even when under a bit of pressure. Retail is a people business, so you’ll also be comfortable managing a team and dealing with customers where necessary. You’ll be a good communicator, someone who can be relied on to take responsibility for your specific area but also play a part in the broader store management team.
The Job
It really boils down to reading and understanding commercial reports, reacting to the changes in that information that impact the store performance and then fixing problems and solving store-wide process issues from cash discrepancies and refunds to Loss Prevention. It’s a job for a good all-rounder who can bring their admin skills from any customer-facing business be it retail, hospitality or customer services and it’s a role that, although reporting to more senior management, has a fair degree of autonomy, particularly with regards to making decisions relating to in-store process and procedure. Because you’ll have a team to manage, the training, support and future development of that team will be largely down to you.
The Company
A household name in the sector, they've been doing what they've been doing for a long time but are always open to new ideas and always looking for ways to grow and improve. They're well known and very well respected, financially rock-solid and looking to the future with plenty of optimism.
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