Senior Claims Executive

2 weeks ago

London, United Kingdom Steamship Insurance Management Services Ltd Full time

Steamship Mutual is a P&I insurance company, with 210 employees worldwide. The head office is based near Liverpool Street station, London. Responsibility to provide P&I and FDD (Freight, Demurrage and Defence) claims handling service and advice. The role is based within the Americas Syndicate with a team that looks after Members headquartered in Latin and South America but with business interests worldwide.
To promote the relationship between the Club and existing Members for which the Claims team is responsible.
To handle assigned claims in accordance with company procedures, provide advice on claims related issues and identify the need for loss prevention activity.
Working with a high degree of independence, taking ownership and responsibility for your caseload, but seeking advice and supportive guidance from your Syndicate Manager or Claims Directors as appropriate.
To promote the relationship between the Club and existing Members for which the claims team is responsible.
To ensure that all electronic correspondence, whether received or sent, relating to claim files assigned to the particular individual is promptly and correctly filed in accordance with the agreed working practices and to maintain and keep updated such e:files.
To contribute to the continuous development of company procedures and systems.
To produce relevant articles for inclusion in Club publications.
To attend appropriate training and to develop relevant knowledge and skills.
To perform any other ad hoc duties as required.
Previous experience handling shipping litigation and dispute resolution, from either another P&I club, insurer, law firm, ship owner or ship agent.
Ability to deliver high quality work within agreed timeframes to and prioritise individual workload.
Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
We offer great work life balance initiatives, including competitive hybrid working policy.
Clear and transparent career pathway - offering you continued support with enhancing your skills and creating employment development opportunities.
An attractive benefits package which includes, private healthcare, and a generous employer's contribution to the Steamship Group Pension Fund.
We also provide competitive health subsidy, and access to our comprehensive wellbeing and savings programme throughout the year, to create an environment that supports everyone's mental and physical health.
Integrity - upholding high ethical, legal, and regulatory standards
Transparency - building strong relationships based on trust and open communication
Collaborative - embracing flexibility, diversity, and inclusivity
We will offer you a generous employers contribution to the Steamship Group Pension Fund and give you peace of mind with life insurance, Group Income Protection and private medical and dental cover. Additionally there is flexible working to help you achieve work-life balance, when you need it the most
We offer hybrid working with 3 days in the office and 2 days at home
Offers a range of services such as counselling, information, and support across a wide range of issues such as personal and work related concerns, legal, financial advice and health. The EAP service is confidential, available 24/7 and run by an independent provider
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