Senior Engineer/Support Engineer

2 weeks ago


Caerphilly Caerphilly, United Kingdom Identify Solutions Full time

Ready to join a team that values technical expertise and customer service excellence?
Someone who is reactive and proactive in their technical support
Can help and mentor Service Engineers with ticket escalations and technical progression.
Proficiency in Microsoft Office applications, particularly Office 365.
Experience with Windows Server administration (2016, 2019)
Familiarity with Microsoft Cloud-based deployments (Azure Virtualization, Endpoint Manager).
Ability to troubleshoot IT networks and infrastructure
Install/configure software remotely.
Support client applications and software.
Configure and troubleshoot Virtual Servers and application deployment.
Assist with network issues and VLANs.



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