Contract Support Manager
3 days ago
LiveWest are looking for an experienced Contracts Support Manager to join our team.
You will play a pivotal role within our specialist team, ensuring that our contractors deliver work that is compliant, high-quality, and aligned with contractual agreements. You will support the Contracts Manager in monitoring contractor performance and maintaining effective collaboration with internal teams and stakeholders.
To ensure that all contractors are awarded works in line with their contractual agreements achieving value for money on all orders placed for specialist works completed by contractors.
Ensurework is issued in-line with contract terms and conditions and all specifications are broken down to allow for accurate pricing on all orders, including a valid PO.
Validate that all contracted works are delivered in-line with the contract, monitor KPI performance through system data and contribute in regular review meetings with contractors.
Where required, meet onsite to agree specification with contractors, monitor work in progress and carry out post inspections on completed works. Assist with specifications to ensure they are fit for purpose for the work requested, working in close relationship with the Repairs team, Regional Building Surveyors and Customer Services.
Monitor individual contractors performance in regular review meetings sharing the performance of customer satisfaction, complaints handling and the performance against our KPIs.
Support the Service Improvement team, dealing directly with the customer and liaising with the contractor to ensure all issues are resolved in a timely manner, follow up with contractor on any lessons learnt to minimise repeated failures.
We are committed to your personal and professional development and offer a supportive work environment where your contributions truly make a difference.
This role is being offered on a full time , permanent basis and will be based in our Tolvaddon office. A hybrid working style is an option.
To be considered for the role of Contracts Support Manager (IMS),you will have the essential skills and knowledge for a Level 1 role (please see our candidate information pack) and the following role specific experience and skills:
Trade or Building knowledge. (Knowledge of social housing repairs service and engagement of approved contractors. (Ability to manage Contractors providing a repairs service to domestic properties.
IT Literate with experience of repair management systems and MS Office. (Good commercial awareness and negotiating skills with a full understanding of financial reports and Excel. (Evidence of managing performance standards that enable successful achievement of the business plans and objectives.
Delivery of customer led services and commitment to continuous improvement.
A flexible approach to working hours.
Defined Contribution pension scheme employer contribution of 6% - 9%.
~ Discretionary Bonus scheme.
~ Death in Service benefit (3 x salary).
~26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
~ Family Friendly policies.
~ Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
~ Employee Assistance Programme.
~ Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.
~ Cycle to Work scheme.
~ Car Benefit scheme.
~ Learning and Development including coaching and professional qualification support.
~ We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, pleasevisit our website.
-
Camborne, Cornwall, United Kingdom LiveWest Full timeAbout The Role Do you have excellent people skills with the ability to build strong internal and external relationships? LiveWest are looking for an experienced Contracts Support Manager to join our team. You will play a pivotal role within our specialist team, ensuring that our contractors deliver work that is compliant, high-quality, and aligned with...
-
Contracts Support Manager
3 days ago
Camborne, United Kingdom LiveWest Full timeAbout The RoleEnsure all your application information is up to date and in order before applying for this opportunity.Do you have excellent people skills with the ability to build strong internal and external relationships? LiveWest are looking for an experienced Contracts Support Manager to join our team.You will play a pivotal role within our specialist...
-
Contracts Support Manager
3 days ago
Camborne, United Kingdom LiveWest Full timeAbout The RoleDo you have excellent people skills with the ability to build strong internal and external relationships? LiveWest are looking for an experienced Contracts Support Manager to join our team.You will play a pivotal role within our specialist team, ensuring that our contractors deliver work that is compliant, high-quality, and aligned with...
-
camborne, United Kingdom LiveWest Full timeAbout The RoleDo you have excellent people skills with the ability to build strong internal and external relationships? LiveWest are looking for an experienced Contracts Support Manager to join our team.You will play a pivotal role within our specialist team, ensuring that our contractors deliver work that is compliant, high-quality, and aligned with...
-
Contract Manager
3 weeks ago
cornwall, United Kingdom RGB Recruitment Ltd Full timeContracts Manager - Cornwall RGB Recruitment are delighted to be working with a reputable sub-contractor in search for a Contracts Manager join the team on a permanent basis! Your responsibility is to ensure timely completion in accordance with project programs, safely and within budget. As the Contracts Manager, you will be Cornwall based, Southwest,...
-
Contract Manager
2 weeks ago
Cornwall, United Kingdom RGB Recruitment Ltd Full timeJob Description Contracts Manager - Cornwall RGB Recruitment are delighted to be working with a reputable sub-contractor in search for a Contracts Manager join the team on a permanent basis! Your responsibility is to ensure timely completion in accordance with project programs, safely and within budget. As the Contracts Manager, you will be Cornwall based,...
-
Contract Manager
3 weeks ago
Cornwall, United Kingdom RGB Recruitment Ltd Full timeContracts Manager - CornwallRGB Recruitment are delighted to be working with a reputable sub-contractor in search for a Contracts Manager join the team on a permanent basis! Your responsibility is to ensure timely completion in accordance with project programs, safely and within budget. As the Contracts Manager, you will be Cornwall based, Southwest,...
-
Contract Manager
3 weeks ago
Cornwall, United Kingdom RGB Recruitment Ltd Full timeContracts Manager - CornwallRGB Recruitment are delighted to be working with a reputable sub-contractor in search for a Contracts Manager join the team on a permanent basis! Your responsibility is to ensure timely completion in accordance with project programs, safely and within budget. As the Contracts Manager, you will be Cornwall based, Southwest,...
-
Support Worker
3 weeks ago
Cornwall, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a skilled and compassionate Caseworker to join our team in Cornwall. As a Caseworker, you will play a vital role in providing support and resources to individuals affected by crime.The ideal candidate will have a strong understanding of the impact of crime on victims and be able to develop and deliver effective safety and support...
-
Homicide Support Specialist
4 weeks ago
Cornwall, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled and compassionate Homicide Family Caseworker to join our team at Victim Support. As a key member of our team, you will provide exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families.As a Homicide Family Caseworker, you...
-
Contract Manager
3 weeks ago
Cornwall, UK, South West England, United Kingdom RGB Recruitment Ltd Full timeContracts Manager - CornwallRGB Recruitment are delighted to be working with a reputable sub-contractor in search for a Contracts Manager join the team on a permanent basis! Your responsibility is to ensure timely completion in accordance with project programs, safely and within budget. As the Contracts Manager, you will be Cornwall based, Southwest,...
-
Case Manager
4 weeks ago
Cornwall, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and dedicated Caseworker to join our team in Cornwall. As a Caseworker, you will play a vital role in providing safety and support plans for individuals affected by crime, including those experiencing domestic abuse, sexual violence, hate crime, and anti-social behaviour.Key Responsibilities:Develop and deliver...
-
Support Specialist
5 days ago
Cornwall, United Kingdom Victim Support Full timeVictim Support is a leading charity in the UK, providing support to victims of crime and their families. We are currently seeking a Support Specialist to join our team in Cornwall.The successful candidate will be based at home, working with a caseload of clients affected by crime, providing safety and support plans, and working closely with volunteers and...
-
Learning Disabilities Support Worker
6 months ago
Camborne, United Kingdom Positive Steps Care & Support Ltd Full timePositive Steps Care & Support Ltd are looking for experienced support worker's in Camborne, with passion and commitment in providing person centred care to join our outstanding organisation to support a lady in her own home. We are looking for experienced support workers who are motivated and reliable with the passion for providing support to a lady with a...
-
Civil Engineering Contract Manager
5 days ago
Cornwall, United Kingdom Pertemps TM Full timeWe are recruiting an experienced Civil Engineering Contract Manager to join our Construction & Civil Groundwork's Contractor based in the South West.The organisation is one of the leading Construction & Groundwork's Contractors working with some of the most prestigious House Builders and Projects across the UK.Our projects include roads & sewers,...
-
Senior Contracts Coordinator
2 weeks ago
Cornwall, United Kingdom RGB Recruitment Ltd Full timeCareer Opportunity: Senior Contracts CoordinatorAt RGB Recruitment Ltd, we are excited to be working with a reputable sub-contractor in search of a Senior Contracts Coordinator to join their team on a permanent basis. This role involves ensuring timely completion of projects in accordance with project programs, safely and within budget.Key...
-
Caseworker
1 month ago
Cornwall, United Kingdom Victim Support Full timeCaseworker We have an exciting opportunity for a Cornwall based Caseworker to join the Multi-Crime team in Devon & Cornwall, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on...
-
Care Manager
4 weeks ago
Camborne, Cornwall, United Kingdom Bridge Cross Care Full time €50,000BCC is a Domiciliary Home Care and Supported Living organization with offices in London and other areas. We provide tailored support and care for the vulnerable adults in the community. We are expanding our services to different parts of England. We are currently in search of compassionate, caring, flexible, and reliable Care Manager to join our team in...
-
Care Manager
4 weeks ago
Camborne, Cornwall, United Kingdom Bridge Cross Care Full time €50,000BCC is a Domiciliary Home Care and Supported Living organization with offices in London and other areas. We provide tailored support and care for the vulnerable adults in the community. We are expanding our services to different parts of England. We are currently in search of compassionate, caring, flexible, and reliable Care Manager to join our team in...
-
Care Manager
3 weeks ago
Camborne, Cornwall, United Kingdom Bridge Cross Care Full timeBCC is a Domiciliary Home Care and Supported Living organization with offices in London and other areas. We provide tailored support and care for the vulnerable adults in the community. We are expanding our services to different parts of England. We are currently in search of compassionate, caring, flexible, and reliable Care Manager to join our team in...
