Automation Centre of Excellence Manager
1 month ago
About The Role
Job Overview
Be at the heart of shaping the future of Automation within the public service by joining our digital services team and playing a key role in our digital transformation.
As ‘Automation Centre of Excellence Manager’ you will play a pivotal role in shaping the way we deliver automation services to our users, making those services and associated digital products more user-centred and efficient.
You will collaborate closely with multidisciplinary teams to conceive, design and deliver end-to-end digital automation services.
You are responsible for leveraging automation technologies to optimize business processes, improve productivity, and drive digital transformation within the council. You will lead on designing, developing, and operating automated solutions to streamline business processes and improve efficiency.
Managing a small team (which will eventually expand) and as a senior member of the team, you will collaborate with business stakeholders, subject matter experts, and IT teams to understand requirements, gather feedback, and provide technical guidance. You will also participate in project planning, coordinate development efforts, and contribute to the overall automation strategy of the council.
Main duties of the job
- You will be Islington’s Automation Centre of Excellence Manager, with direct management of the automation team.
- As Automation Centre of Excellence Manager, you will be responsible for designing, developing, and maintaining RPA solutions using Blue Prism and Power Automate.
- You will utilize these tools to create end-to-end automation solutions in line with best practice.
- You will work closely with business stakeholders to identify processes suitable for automation, analyse requirements, and to create and maintain the backlog of work for the Centre of Excellence.
- You will ensure all governance gateways are adhered to.
- You will represent the Centre of Excellence at working groups and other meetings, promoting best practice and advising on the potential and benefits of automation.
- You will encourage and champion our new automation community of practice and provide support and expertise as needed.
- You will monitor and manage the deployed automation solutions. This involves troubleshooting issues, handling exceptions, managing bot performance and scalability, and ensuring continuous improvement of the automated processes. You will also be responsible for maintaining documentation, conducting system upgrades, and staying updated with the latest trends and advancements in automation technologies.
- You will also be responsible for the implementation and lifecycle management of commercial off-the-shelf automation products as required by services.
For further information or for an informal conversation about the post, please contact:
Rob Gillings - Applications Product Manager (Resources)
E-mail: robert.gillings@islington.gov.uk
Working for the team, service and our organisation
Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t beclearer: we serve. It’s in the logo. We are committed to challenging inequality in the boroughand as one of the largest employers we know that to look after the place and the planet, wehave to look after our people. Together we can change the future.
We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.
To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.
Watch our video to hear more about our mission and how you can help us achieve it from the Leader of the Council, Cllr Kaya Comer-Schwartz.
Recruitment information
It is the policy of Islington Council that no user of service, present or future employee or job applicant receives less favourable treatment on the grounds of their sex, perceived or actual sexual orientation, marital status, race, religion or belief, age, creed, colour, nationality, national origin, ethnic origin, or disability, or on the grounds of their association with someone in one of these groups; nor is disadvantaged by any conditions or requirements which cannot be shown to be justified. We welcome applications from Black and Minority Ethnic candidates and acknowledge our responsibility to mitigate against racial discrimination.
Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
The post is subject to a basic DBS check, qualifications check and 3 years referencing.
Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
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