IT Data Quality Analyst
2 weeks ago
About the Company
Established in 1987, The SR Group is a global professional search and recruitment organisation which consists of specialist consultancies Brewer Morris, Carter Murray, Frazer Jones, Keller West and Taylor Root. Our international network of 15 offices spans 10 countries worldwide and our global team support clients in every geography across a wide range of sectors. One of our main service delivery differentiators is the quality of the people that we recruit within our organisation, with a focus on hiring experienced recruiters, a majority of whom have a professional background within their area of expertise.
Role Purpose
To ensure the quality and accessibility of all IT owned business systems data, using best practices and tools to collect, cleanse analyse and measure data quality and develop action plans to ensure data reliability, completeness and consistency whilst ensuring the highest levels of security and data protection.
To deliver and manage access to live data through front-end platforms to ensure people have the correct data to manage day-to-day operational tasks.
The Role
- Manage the collection, quality assessment, storage and availability of all relevant system data for use within the business for historical reporting
- Ensure business systems are available for data input, and ensuring that the data is correctly captured within the systems
- Coordinate routine and ad-hoc data management tasks in line with our current data policies
- Manage and deliver ad-hoc reporting for certain requests
- Own the management of basic data accessibility, through views, reports and dashboards within the live systems
- Act as part of the team to manage access to key systems as part of our Joiners, Changers and Leavers processes
- Act as coverage for colleagues during absences in the coordination of professional and timely responses to IT issues and requests acting as 1st tier support for front of house platforms by using initiative to provide business solutions, ensuring effective communication of status and progress to all customers in line with agreed SLA’s
- Carry out necessary admin and tasks to ensure continued reliable operation of all IT systems
- Assist in developing procedures for continuous improvement of processes and ensure all processes are documented and accessible
- Provide and continually review documentation to aid internal users in understanding the technologies that they will need to employ to fulfil their roles
- Ensure the agreed and communicated service standards are adhered to
- Ensure adherence to all policies and processes defined within the IT Team and the wider business
- Carry out any other reasonable requests from the IT Management Team
Technical Skills Required
- Relational Databases and structures - Intermediate
- MS Office365 – Strong
- Microsoft Power BI - Intermediate
- Process Mapping - Intermediate
- Visio , Lucidchart
- Microsoft Excel - Strong
- Microsoft Power Query
- M Language
- Pivot tables
- Calculations/Formula
- VLookup
- Find/Search
- CountIf/SumIf
Soft Skills Required
- Able to work on own initiative
- Able to communicate with users in non-technical terms
- Strong priority planning
- Strong troubleshooting skills
- Strong time management skills
- Strong attention to detail
- Strong Interpersonal skills
- Strong Communication skills
- Written
- Verbal
- Ability to communicate at all levels
- Strong analytical skills
- Ability to understand and interpret business requirements
What can we offer you?
- 28 days annual leave + bank holidays + Christmas closure
- We will gift you a day off to celebrate your Birthday
- Private Healthcare
- Cycle to work scheme
- Hybrid, agile working
- Generous base salary + discretionary annual bonus
- Career progression
- Pension scheme
- Team and business socials
- Fantastic internal training and support
Plus, more
If this role sounds of interest, please click on 'apply'
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