IT Technician

Join the team at Highgate School, an award-winning institution recognized as the London Independent School of the Decade in 2020.

We are seeking an enthusiastic IT Technician to be part of our dedicated team, supporting our colleagues and students across all aspects of technology.

As an IT Technician at Highgate School, you will play a crucial role in maintaining and enhancing our Microsoft technology ecosystem, including Windows 10/11, Microsoft 365, and a wide range of associated hardware and software.. This position offers an exciting opportunity for someone with one to two years of experience in Microsoft technologies to further develop their skills in a dynamic educational environment.

The ideal candidate will be highly customer-focused, with a proactive and ‘go-getter’ attitude. Your role will involve extensive interaction with a diverse range of staff members, so strong interpersonal and communication skills are essential. We are looking for someone who thrives on solving problems and providing excellent service to our school community.

If you are passionate about technology and enjoy working in a collaborative and engaging environment, this role is perfect for you. Join us at Highgate School and be part of a supportive team dedicated to empowering the next generation through innovative technology solutions.

Apply now to become our next IT Technician and make a difference in the lives of our students and staff

The IT Department is a team of twelve, comprised of four interlinked work areas, Desktop, Infrastructure, AV and Data Management, and led by the IT Services Director. We support and develop all the IT systems used by staff and students at Highgate, both on-premises and in the cloud.

Although a passion for technology is essential, a willingness to provide support and seek creative solutions is just as important.

The following technologies provide the core of our systems:

• Windows 10/11
• Microsoft 365
• SharePoint
• SIMS (student records)
• Microsoft InTune

As well as Highgate’s comprehensive benefits package, we offer training across all technologies through our partnership with CBT Nuggets, available to all IT staff.

“I love working at Highgate – it’s as much about the people as the technology”

Job Description

Person Specification

Location |  Highgate Village, adjacent to Hampstead Heath, with quaint shops and easy connections across London.

Pension | AVIVA workplace pension scheme offered with a generous 26% employer contribution, with the ability to flex up to 16% of this as additional non-pensionable salary, employees contribute a minimum of 5%.

Leisure facilities |  Free access, at stipulated times, to our sports facilities, including a fitness suite and swimming pool (recently refurbished).

Holidays |  Generous holiday allowance of 33 days (including bank holidays) for full-time staff. Most holidays will be taken during school holiday periods.

Lunch |  A complimentary lunch.

Help with sustainable travel |  Access to the Cycle to Work Scheme and a Season Ticket Loan scheme for public transport.

Family-friendly policies |  Highgate appreciates that employees sometimes have family commitments so we try to be as supportive as possible, for example with enhanced maternity pay (8 weeks’ full pay, then 10 weeks’ half pay) and paid dependant leave.

Highgate is a caring, open-minded community, where we promote kindness, empathy and friendship. Everyone who works and studies with us deserves to feel they are part of a welcoming environment that enables them to be themselves and to thrive as individuals.

Our community extends beyond the school, through partnerships, charity work and our commitment to equality, inclusion and sustainability. All members of our school community are encouraged to look outwards and play an active role.

In a recent ISI inspection (Dec 2021), it was noted that “Pupils show exceptional respect for, and appreciate diversity within the school and wider community, and their own and other cultures, demonstrating sensitivity and tolerance to those from different backgrounds and traditions.”

Highgate is committed to staff wellbeing, which we promote by encouraging a strong work-life balance; trying our best to support flexible working requests; providing a nutritious complimentary lunch in the dining hall; and offering access to sporting facilities including our recently renovated swimming pool.

The Staff Wellbeing Committee, with representatives across the School, meets regularly to drive forward initiatives, and a selection of staff have been trained as Mental-Health First Aiders.

We encourage an open culture throughout our school, with regular staff surveys, action committees and opportunities to feedback. We strive for continual learning and improvement, and staff training and development is paramount. There are opportunities to participate in the wider life of our school, such as taking part in trips or societies and getting involved in partnership projects.

More details about working at Highgate can be found here:

A fun, collaborative and forward-thinking environment with a real sense of community

As an independent school, we want to use our position as a charity effectively: to make high-quality education accessible to as many children as possible – through our bursary programme at Highgate and through our work with local state schools. We have partnerships with over 60 state schools across 7 London boroughs, and we are the principal educational sponsor for London Academy of Excellence, Tottenham – an academically-selective state sixth form in a community where such opportunities are lacking.

Alongside this, our staff and pupils undertake charitable activities throughout the year. These range from staff giving up their time to neighbourhood schools and charitable organisations, focused fundraising campaigns, to pupils undertaking community work in the local area or further afield.

As a school, we have a central role to play in educating our pupils, staff and parents about the importance of environmental sustainability. We are taking positive action to adapt our operational performance to tackle the negative effects of climate change. We encourage all our staff to reflect upon their personal and professional practices, to support our environmental agenda and to make positive changes wherever possible.

Early Application: Applications will be considered ‘as and when’ received and we may close the vacancy if we appoint before the closing date.

We know that more diverse teams are stronger teams,and that the more inclusive we are, the more our staffand pupilswillfeel a sense of belonging and willthrive.

We are aware that people from certain backgrounds are under-represented in independent education institutions and we’re working to doing what we can to redress this. We are particularly keen to receive applications from people from minoritised ethnic and racial backgrounds, people with a disability and/or neurodiverse applicants (including those with a ‘hidden’ disability, LGBTQ+ people, as we are working to make our staff body more representative of the UK and London population.

We are also aware that many highly capable prospective candidates nonetheless rule themselves out of applying for positions because they may underestimate their own ability to do the role. With this in mind, we strongly encourage applications from anyone who is prepared to learn and develop professionally on the job and would like to stress that past experience of working in education, or admissions is not required.

As this role will have regular unsupervised contact with children you must, if appointed, comply with Highgate’s Safeguarding Policy and Staff Code of Conduct. Ifin the course ofcarrying out the duties of the post the post holder becomes aware of any actual or potential risks to the safety and welfare of our pupils, these concerns must be reported immediately in accordance with the Safeguarding Policy. If whilst in the post, Highgate becomes aware of any safeguarding concerns to staff, pupils or the community; these will need to be followed up in line with the safeguarding policy and code of conduct which is underpinned by KCSIE and other legislation. These concerns may need to be shared with other agencies. A copy of these policies will accompany all offers of employment.Training will also be provided to all staff to support Safeguarding practice.

Highgate is committed to the safeguarding and welfare of childrenand applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers, the Disclosure and Barring Service and overseas police check if necessary. Candidates from overseas must provide information about their past conduct, for example, by providing documents issued by overseas teaching authorities. DBS Privacy Policy

Please note that this role is ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, you are required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e.filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not befiltered,prior to the date of the interview. DBS Code of Practice

In accordance with the latest guidance from KCSIE, we shall be conducting online searches on any candidates who are shortlisted.