Building Construction Project Engineer

Shape - Product - United Kingdom - Full Time
We’re looking for someone to work closely with our customers to ensure they succeed in adopting digital tools, in an industry where many fail. If you’re working in construction and are frustrated because you know there’s a better way. Construction 
We are digitising the largest and most fundamental industry in the world, the industry that literally builds the foundations of the civilisation we all depend on to spare us from a brutal hunter-gatherer life: CONSTRUCTION 
It is one of the least digitised industries in the world but also the largest – 1 in 9 people globally work in the construction industry and it constitutes 11% of global GDP. 
We got our start as a high-end construction project management consultancy. As a consultancy, we are focused on genuinely upgrading the way construction projects are delivered. We then take the deep understanding of the projects we work on to develop construction management software products that anyone can use to deliver their projects better.
This approach has allowed us to grow from just 2 people in 2017 to over 170 today (including consultancy) and we are still very much at the beginning This philosophy goes much deeper and you can see more on our website. 
To fully digitise the construction of human civilisation 
As Digital Construction Implementation Engineer, you’ll be responsible for helping construction organisations successfully adopt our tools on site. This will involve forming relationships with these customers and understanding their specific challenges, conducting training sessions, answering questions about the product, and working with them to identify ways they can get even more benefit from Shape.
You’ll setup our Digital Implementation function to scale. You’ll be particularly involved in gathering feedback from customers and helping the product team use those insights to improve our products.
Digital Implementation at Shape is part of the product team. To onboard new customers and help them overcome the challenges when adopting our tools.
To implement a site adoption process that allows the function to scale as the business grows using data backed methods for both enterprise and self-serve customers.
Monitor customer satisfaction: you will create a mechanism for monitoring customer’s satisfaction using our products.
Collaborate with Product: using your insights gathered implementing Shape in the field, you will work closely with the product development team.
Stay up-to-date: the construction industry has unique challenges when it comes to technology adoption. You will be monitoring both the latest in trends in the industry and use this knowledge to become an expert in driving change.
You will create materials that both help clients train their teams and contribute to our customer facing knowledge base.
You have worked in the construction industry in a site office role. You have probably used tools such as Excel, Word or perhaps construction specific software to manage your day-to-day. You are a clear communicator and are comfortable working with both people working on the front line and senior management to understand what they need from a product.
Understanding of construction management practices. You have a good knowledge of the digital tools available to solve common problems.
A track record of working with clients and demonstratable evidence on how you’ve helped them be successful.
We’re looking for someone to work closely with our customers to ensure they succeed in adopting digital tools, in an industry where many fail. If you’re working in construction and are frustrated because you know there’s a better way. Construction 
We are digitising the largest and most fundamental industry in the world, the industry that literally builds the foundations of the civilisation we all depend on to spare us from a brutal hunter-gatherer life: CONSTRUCTION 
It is one of the least digitised industries in the world but also the largest – 1 in 9 people globally work in the construction industry and it constitutes 11% of global GDP. 
Improving construction strengthens the very foundation of human civilisation.(Watch our short film about it). 
We got our start as a high-end construction project management consultancy. As a consultancy, we are focused on genuinely upgrading the way construction projects are delivered. We then take the deep understanding of the projects we work on to develop construction management software products that anyone can use to deliver their projects better.
We are building a full suite of products one module at a time – kind of like office 365 but for construction management. (Check out Shape, our construction management tech and watch this video about what we are doing ) 
This approach has allowed us to grow from just 2 people in 2017 to over 170 today (including consultancy) and we are still very much at the beginning This philosophy goes much deeper and you can see more on our website. 
To fully digitise the construction of human civilisation 


~ As Digital Construction Implementation Engineer, you’ll be responsible for helping construction organisations successfully adopt our tools on site. This will involve forming relationships with these customers and understanding their specific challenges, conducting training sessions, answering questions about the product, and working with them to identify ways they can get even more benefit from Shape.
You’ll setup our Digital Implementation function to scale. You’ll be particularly involved in gathering feedback from customers and helping the product team use those insights to improve our products.
Digital Implementation at Shape is part of the product team. To onboard new customers and help them overcome the challenges when adopting our tools.


~ To implement a site adoption process that allows the function to scale as the business grows using data backed methods for both enterprise and self-serve customers.

Monitor customer satisfaction: you will create a mechanism for monitoring customer’s satisfaction using our products.


~ Collaborate with Product: using your insights gathered implementing Shape in the field, you will work closely with the product development team.


~ Stay up-to-date: the construction industry has unique challenges when it comes to technology adoption. You will be monitoring both the latest in trends in the industry and use this knowledge to become an expert in driving change.


~ You will create materials that both help clients train their teams and contribute to our customer facing knowledge base.

You have worked in the construction industry in a site office role. You have probably used tools such as Excel, Word or perhaps construction specific software to manage your day-to-day. You are a clear communicator and are comfortable working with both people working on the front line and senior management to understand what they need from a product.
Understanding of construction management practices. You have a good knowledge of the digital tools available to solve common problems.
A track record of working with clients and demonstratable evidence on how you’ve helped them be successful.
Mastery: You have a deep understanding of how to use data to create great onboarding experiences and measure engagement of new users.
Competitive salary dependent on location and capability
Paid Annual Leave 20 days in addition to 4 day weeks 
Private health insurance 
Discretionary bonus scheme for all team members
You will be supported to excel in whichever areas you are most interested in Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us 
A generous equity scheme: as a fast-growing consultancy as well as the fact we are building software this has a huge upside, particularly for people that stay with us through our growth 

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In terms of application, we usually start with an intro call to tell you whatwe areall about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. 
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