Student Associate

3 weeks ago


London, United Kingdom in Newbury Full time

This position requires a Leasing & Operations Associate to be a pivotal part of our clients dedicated team in London. The successful candidate will manage all sales / leasing operations and provide outstanding customer service to customers.
Our client is a dedicated real estate Living specialist investor-manager who pride themselves on delivering outstanding homes with in-built community ethos. With a senior leadership team who boast decades of prior experience in investment, development and management of over $3.5bn of living assets, the company continues to exceed its growth targets and development pipeline. They are a forward-thinking ESG developer/manager who create sustainable environments to live, stay and enjoy for the long-term. This is a rare opportunity to join a growing business with a fun, empathetic culture whilst working with founding members - a real opportunity to make a difference.
Leasing:
React and respond within agreed service time lines, ensuring prospective members and members expectations are managed within agreed deadlines. Ensure quality information is cared for professionally including any personal preferences. Maintain accurate lead and sales records and member activities using CRM software. Respond to customer queries and complaints in a friendly and professional way, identifying and undertaking appropriate action. Perform emergency night/ out of hours security tasks as part of the operational requirements. Complete monthly stock inventory Profile
The successful Leasing & Operations Associate should have:
A degree, preferably in a relevant field such as Property Management or Business Administration. Demonstrable experience working in and delivering high-touch customer service roles (such as hospitality, high-end Build-to-Rent or Student Accommodation block management, retail / front-of-house). Strong organisation, communication and report writing skills. Competitive annual salary plus 20% bonus and benefits (incl. private health) Accommodation - heavily subsidised studio rate in our clients brand new building. A significant role in a growing London property company. #


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