I.t Contract Officer
4 weeks ago
6 Month FTC
16 Hours Per Week
£We are recruiting a Triage Officer for a Housing Association based in Sevenoaks to manage referrals and support residents in maximising income and accessing essential services.
As a Triage Officer, you will be responsible for receiving, assessing, and triaging referrals as the first point of contact for Communities team services. Receive and prioritise referrals for Communities services
Monitor and manage the Communities Hub mailbox
Answer telephone and email queries from internal and external customers
Administer financial transactions, ensuring payments are processed accurately
Coordinate the distribution of food, energy, and fuel vouchers
Deputise for the Performance and Reporting Officer as needed
The ideal candidate will have previous experience in a similar role within the housing or social care sector. Understanding of debt-related issues and financial exclusion
Experience using Microsoft Teams, Word, Excel, and Outlook
THE CONTRACT
16 Hours Per Week
6 Month Fixed Term Contract
£To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate
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