Credit Control Team Leader

2 weeks ago

Croydon Cambridgeshire, United Kingdom Randstad Staffing Full time

Credit Control Team Leader - Croydon
B-hive Property Solutions is part of the Vegner Group of Companies. The Vegner Group is a property service group established in 1991. With over 30 years' experience the business specialises in the management of blocks of flats and offers other related services such as insurance broking, lettings management, surveying, company secretarial and the provision of concierge staff. We also administer the employment (payroll and HR support) for a further 150-200 staff employed directly by our clients.
To assist and support the Head of Credit Control in managing and leading a team within the department, with a strong focus on the referral process and consulting with external debt recovery companies and solicitors. You will also support the team who deal with all pre referral credit control processes.
In addition, you will be responsible for working closely alongside the Head of Credit Control in developing strategies to improve processes, reducing debt for the clients, and enhancing revenues for the business.
Take responsibility for recruitment, performance management and staff development within your reporting line, identifying training and development needs.

~ To ensure that all incoming queries via email, telephone or other methods are dealt with in a timely, efficient, and professional manner in the name of excellent customer service.

~ Help to develop a culture of "right first-time" within the Credit Control team, helping to implement mentoring and training for the team members to enhance their skills and deliver excellent customer service.

~ Liaise with other departments within the group to ensure that inter departmental services provided to the branches and partners are fit for purpose, in the line with the needs of the Client and that these services are delivered in the best interests of good estate management.

~ Reviewing and assisting the manager to implement changes in policy and procedures.

~ To ensure the Credit Control Procedure for arrears chasing is followed in line with the HML & Partners Management Agreements. To include the timely issuing of lists to property managers & partners, reminders to leaseholders and legal referrals.

~ To liaise with commercial business partners (such as debt collection agencies/solicitors) to ensure the highest possible service is provided to the Client.

~ Reviewing and assisting to implement changes in policy and procedures within the Credit Control Team.

~ Liaise with other HML Departments to ensure that inter departmental services provided to the branches and partners are fit for purpose, in the line with the needs of the Client and that these services are delivered in the best interests of good estate management.

~ To assist the Head of Credit Control with the planning and integration of acquired developments, portfolios, businesses, or other offices within the group as the business requires.

~ To engage with the IT team with regards to the proposal and integration of system enhancements and to ensure adequate testing is undertaken by the Credit Control team.

~ Experience in a credit control and managing a team.
An advanced understanding of Residential Property Management and current legislation.
Commercial understanding of the business operation
Randstad CPE values diversity and promotes equality. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
housing
#

  • Credit Control

    1 week ago

    Croydon, Cambridgeshire, United Kingdom Randstad Delivery Full time €36,000

    Credit Control Credit Control - Croydon - Leading Business - Excellent training and benefits Are you a proven Credit Controller looking for your next career move Are you keen to gain structured management training and enjoy leading others? Are you looking for an employer that can progress your career and offers extensive training and company benefits?Due...

  • Credit Control

    1 week ago

    Croydon, Cambridgeshire, United Kingdom Randstad Delivery Full time €36,000

    Credit Control Credit Control - Croydon - Leading Business - Excellent training and benefits Are you a proven Credit Controller looking for your next career move Are you keen to gain structured management training and enjoy leading others? Are you looking for an employer that can progress your career and offers extensive training and company benefits?Due...

  • Head of Finance

    3 weeks ago

    Croydon, Cambridgeshire, United Kingdom Portfolio Credit Control Full time

    Portfolio Credit Control are currently partnered with a well-established business who sit within the Education sector ! The business are currently expanding the finance function and are currently looking to recruit for a Head of Finance to manage the transactional functions across Accounts Payable, Accounts Receivable and Management Accounts. This...

  • Head of Finance

    1 week ago

    Croydon, Cambridgeshire, United Kingdom Portfolio Credit Control Full time

    Portfolio Credit Control are currently partnered with a well-established business who sit within the Education sector ! The business are currently expanding the finance function and are currently looking to recruit for a Head of Finance to manage the transactional functions across Accounts Payable, Accounts Receivable and Management Accounts. This...

  • Head of Finance

    3 weeks ago

    Croydon, Cambridgeshire, United Kingdom Portfolio Credit Control Full time

    Portfolio Credit Control are currently partnered with a well-established business who sit within the Education sector ! The business are currently expanding the finance function and are currently looking to recruit for a Head of Finance to manage the transactional functions across Accounts Payable, Accounts Receivable and Management Accounts. This...

  • Head of Finance

    1 week ago

    Croydon, Cambridgeshire, United Kingdom Portfolio Credit Control Full time

    Portfolio Credit Control are currently partnered with a well-established business who sit within the Education sector ! The business are currently expanding the finance function and are currently looking to recruit for a Head of Finance to manage the transactional functions across Accounts Payable, Accounts Receivable and Management Accounts. This...

  • Credit Control

    2 weeks ago

    Croydon, United Kingdom Randstad Delivery Full time

    Credit Control Credit Control - Croydon - Leading Business - Excellent training and benefits Are you a proven Credit Controller looking for your next career move Are you keen to gain structured management training and enjoy leading others?Are you looking for an employer that can progress your career and offers extensive training and company benefits?Due to...

  • Customer Service

    1 week ago

    Croydon, Cambridgeshire, United Kingdom Randstad Delivery Full time €36,000

    Credit Control Credit Control - Croydon - Leading Business - Excellent training and benefits Are you keen to gain structured management training and enjoy leading others? Are you looking for an employer that can progress your career and offers extensive training and company benefits?Due to continued growth and further expansion plans, our leading Property...

  • Customer Service

    2 days ago

    Croydon, Cambridgeshire, United Kingdom Randstad Delivery Full time €36,000

    Credit Control Credit Control - Croydon - Leading Business - Excellent training and benefits Are you keen to gain structured management training and enjoy leading others? Are you looking for an employer that can progress your career and offers extensive training and company benefits?Due to continued growth and further expansion plans, our leading Property...

  • Credit Controller

    5 days ago

    Croydon, Cambridgeshire, United Kingdom Reed Full time

    Credit Controller Location: Croydon Job Type: Full-time, Immediate Start Requirement: Current DBS, Immediately Available, Parent Pay We are actively seeking an experienced and immediately available Credit Controller who is proficient with ParentPay. This role is crucial for managing our receivables and ensuring the financial health of our...

  • Credit Controller

    2 days ago

    Croydon, Cambridgeshire, United Kingdom Reed Full time

    Credit Controller Location: Croydon Job Type: Full-time, Immediate Start Requirement: Current DBS, Immediately Available, Parent Pay We are actively seeking an experienced and immediately available Credit Controller who is proficient with ParentPay. This role is crucial for managing our receivables and ensuring the financial health of our...

  • Credit Control

    2 weeks ago

    Croydon, United Kingdom Randstad Delivery (GBS) Full time

    Credit Control Credit Control - Croydon - Leading Business - Excellent training and benefits Are you a proven Credit Controller looking for your next career move Are you keen to gain structured management training and enjoy leading others?Are you looking for an employer that can progress your career and offers extensive training and company benefits? Due...

  • Credit Control

    5 days ago

    Croydon, United Kingdom Randstad Delivery Full time

    Credit ControlCredit Control - Croydon - Leading Business - Excellent training and benefitsAre you a proven Credit Controller looking for your next career moveAre you keen to gain structured management training and enjoy leading others?Are you looking for an employer that can progress your career and offers extensive training and company benefits?Due to...

  • Credit Controller

    1 month ago

    Croydon, United Kingdom Evolve within recruitment Full time

    **Job description** **Must have experience** We are looking for a Credit controller to support us part-time and assist our busy finance team. The Credit controller will be assisting invoices/finance. **Job description** - Credit control - tracking and chasing overdue and incoming payments day-to-day, raising/submitting invoices to clients with the...

  • Credit Controller

    2 days ago

    Croydon, United Kingdom Page Personnel Finance Full time

    Our client, an exciting company based in Croydon is recruiting for a Credit Controller to come in and join their Accountancy team on a permanent basis. **Client Details** Our client, an exciting company based in Croydon is recruiting for a Credit Controller to come in and join their Accountancy team on a permanent basis. **Description** Key...

  • Head of Finance

    5 days ago

    Croydon, United Kingdom Portfolio Credit Control Full time

    Portfolio Credit Control are currently partnered with a well-established business who sit within the Education sector ! The business are currently expanding the finance function and are currently looking to recruit for a Head of Finance to manage the transactional functions across Accounts Payable, Accounts Receivable and Management Accounts. This...

  • Head of Finance

    3 weeks ago

    Croydon, United Kingdom Portfolio Credit Control Full time

    Portfolio Credit Control are currently partnered with a well-established business who sit within the Education sector ! The business are currently expanding the finance function and are currently looking to recruit for a Head of Finance to manage the transactional functions across Accounts Payable, Accounts Receivable and Management Accounts. This...

  • Credit Control

    1 month ago

    Cambridgeshire, United Kingdom Reed Accountancy Full time

    A new opportunity for credit controller to join a well-known establishment part of University of Cambridge. This is a temporary role for 2 months with potential extension starting immediately, full time hours with hybrid option. Title: Credit Control Location: Central Cambridge, CB2 Job type: Full-time (35 hours), temporary Pay rate: £14 per...

  • Head of Finance

    2 weeks ago

    Croydon, United Kingdom Portfolio Credit Control Full time

    Portfolio Credit Control are currently partnered with a well-established business who sit within the Education sector ! The business are currently expanding the finance function and are currently looking to recruit for a Head of Finance to manage the transactional functions across Accounts Payable, Accounts Receivable and Management Accounts. This...

  • Credit Controller Assistant

    4 weeks ago

    Croydon, Cambridgeshire, United Kingdom CY Executive Resourcing Full time

    We are excited to present a 12-month contract opportunity for a Credit Controller/Billing Assistant on behalf of our client. If you are systems driven and confident with Excel this contract will also offer a great chance to apply your skills and further develop your expertise in a great environment and business.