Reception Manager Permanent

2 weeks ago

St James Bristol, United Kingdom JKS Restaurants Full time

Ambassadors ClubHouse are seeking Reception Manager to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink.

This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group.

Ambassadors Club House - New Opening

Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage.

The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts.

An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance.

The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late.

The Position

As Reception Manager, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same.

If you have experience in the following, then we want to hear from you:

Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant;

Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;

Effectively managing reservations and walk-ins to maximise covers during service;

Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

Up to 50% off dining across JKS Restaurants

Retail & Takeaway Discounts

Code App Membership

Look After Yourself

Discounted Gym Membership

Wagestream - stream your pay earlier

Company Donations for your involvement with Charities

Employee Assistance Program

Access to Financial Advice

Wedding Gift & New-born Care Package " Celebrating your big occasions

Season Ticket Loan

Progress Yourself

Access to our fantastic L&D Calendar

A personalised learning & development plan to develop your skills and knowledge

Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

Additional holiday for every year with us (rising to 30 days)

Employee referral scheme - paying up to £600 per referral

Staff parties & long service awards

The Group

JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants.

The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, and Bibi. Pubs include The Cadogan Arms and The George.

JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group

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