Immigration Caseworker

Can you work effectively with a focus on customer service and care?
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
~ Flexible working options including hybrid working
~28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
~ Pension with 5% employer contribution
~ Enhanced sick pay allowances, maternity & paternity payments
~ High Street, retail, holiday, entertainment & leisure discounts
~ Access to our financial wellbeing hub & salary deducted finance
~ Employee assistance programme & wellbeing support
~ Ongoing training & support with opportunities for career development & progression


You are able to work a hybrid with 3 days working from the office in Southampton and 2 days working from home.
Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
Experience of building effective working relationships across internal and external stakeholders
A driving license and access to a vehicle as this is considered an essential requirement as this role involves regular travel
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.