Commercial Lead

1 month ago


Tunbridge Wells Kent, United Kingdom Urban Outfitters, Inc. Full time

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Job Category: UK/EU - Retail
Full-Time
Store Management
To support managers with store service initiatives and operating procedures through motivation and training of the sales team.
Participate in the training and development of all new and existing associates to meet the Company’s service expectation
Utilise sales reports to track, analyse and communicate key performance results
Participate in regular touch-bases with the Management Team to foster a shared store vision
Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems
Be a brand ambassador: provide a high level of service and aesthetic representation
Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives
Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders
Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset
Merchandising and Commercial Awareness:
Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness
Proven record of training individuals or a team of talented people



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