Engineering Manager

3 weeks ago

London, United Kingdom GoCardless Full time

The team

You will be working on business problems that have a direct impact on company growth and revenue; driving customer utilisation and retention through experimentation on our merchant-facing dashboard.

This role will be working within the Accelerate Revenue team. Accelerate Revenue is a cross-functional organisation with a mission to help our customers get the most out of GoCardless. This means helping them better use our platform, helping them discover new products and services, and helping them grow their business with us. As a result, this team expects to deliver over £50m in incremental revenue over the next 5 years. To help us achieve this, we're deploying product and marketing growth initiatives that need to be truly customer-centric to succeed.

The role

This role will work closely with a Product Designer and Growth Product Manager to lead the in-product improvements that help our customers and drive revenue. You will also collaborate closely with our team of marketers, who guide customers along their journey with targeted communications. As part of a Product Growth team, you will have the autonomy and freedom to move fast in solving problems in the highest impact area, while working towards our wider product vision.

You will have responsibility for a team of four software engineers and will work closely with commercial and operational stakeholders. Your team will contribute to various codebases across the whole product, we are frequent contributors to codebases responsible for the customer dashboard and primarily use React, TypeScript, JavaScript, Ruby on Rails, Postgres, BigQuery, Google Cloud Platform. Problems we solve range from improving utilisation rates to converting payers better or driving uptake of our other products and features.

What excites you

  • Shipping stuff: you’ll work with your team to support changes to completion, delivering consistent positive impact across your product area. Being comfortable delivering a range of projects: from MVP experiments testing a hypothesis to a new feature.
  • Developing talent: You hire and grow engineers into being the best engineers they can be, while maintaining a supportive and engaging team culture
  • Raising the technical bar: You insist on high standards of technical design and implementation and ensure your systems are operationally excellent
  • Deliver project work while managing the expectations of your stakeholders
  • Plan and prioritise impactful technical investment initiatives for your teams
  • Be a reflection of the GC Values that help us work with one another effectively

What excites us

  • Professional experienced in coding - with JavaScript/React on frontend and Ruby on backend, with a commitment to building reliable, well-tested systems
  • Enthusiastic about working in a strong culture of experimentation , testing and learning - to help us in experimenting ways to grow our product
  • Someone excited about supporting and growing a group of engineers, helping them become the best engineers they can be
  • Somebody able to effectively communicate - mainly technical topics to technical and non-technical audiences
  • Collaboration and cross-functional work - we have a Product Manager, Designer and BI Analyst as part of our team and work with a lot of other commercial teams across the business
  • High agency: We’re after people who aren’t afraid of a challenge and will take ownership of problems they come across, help to resolve them and adapt to a constantly changing environment.

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

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