Complaints Handler
4 weeks ago
We are supporting our client in hiring several Investigators to join their team. Our client are an independent, not-for-profit organisation that resolve any financial disputes which a business and a consumer have been unable to solve themselves. They make decisions that feel fair to both sides and if they decide someone has been treated unfairly, they have the legal powers to put things right.
The complaints our client deal with vary. A customer might be having trouble with their bank account, struggling with payday loans, think an insurance payout isn't fair, or be worried about their mortgage.
Investigating complaints about Insurance products.
Managing relationships with our customers - both consumers and financial businesses
Examining evidence to get to the heart of each complaint
Location: Remote working, 1 day every 8 weeks working from an office in Belfast.
Hours: We have both full time (35 hours per week) and part time (28 hours per week) roles available. An £800 cash allowance which can be used to increase the cover on core benefits or be added directly to your salary.
- 25 days annual leave + bank holidays and the option to buy extra or sell days.
- Private medical insurance
- Non-contributory pension (up to 12% of your salary)
Contract type: 18 month FTC, start date in January 2025.
We will support you in a multitude of ways throughout your journey including but not limited to expert interview preparation advice, CV writing support, access to a wide range of job opportunities and aftercare once you have started your new role.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
-
Complaints Handler
2 weeks ago
United Kingdom Trinnovo Group | B Corp™ Full timeJob Title: Complaints Specialist Location: Hybrid/Rochester (remote option available - South East) This is a great opportunity to join a financial planning firm within the Compliance Department, reporting directly to the Compliance Director. In this role, you will investigate and resolve pension advice and service-related complaints with accuracy and...
-
Travel Claims Handler
2 months ago
United Kingdom Resolve Recruitment Services Full time €60,000 - €100,000Due to continued growth, our client is currently looking to employ an experienced Large Loss Claims Handler. You will require experience working in a similar role assisting on large loss and/or catastrophic injury claims. You will be handling your own case load of large loss RTA claims. Permanent, full time This role will be covering Large Loss/Complex...
-
Commercial Accounts Handler
2 weeks ago
United Kingdom NFP, an Aon company (Europe) Full timeWe are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. Mid Term Adjustments, Broking, Renewals, Cross sales, Claims, Queries Premium financing arrangements Sales support including account broking ...
-
Complaint Handler
4 weeks ago
United Kingdom Adecco Full time €31,238We are supporting our client in hiring several Investigators to join their team. Our client are an independent, not-for-profit organisation that resolve any financial disputes which a business and a consumer have been unable to solve themselves. They make decisions that feel fair to both sides and if they decide someone has been treated unfairly, they have...
-
Large Loss Claims Handler
2 months ago
United Kingdom Resolve Recruitment Services Full time €60,000 - €100,000We are delighted to be working with one of the UK's most successful Insurers. Due to continued growth, our client is currently looking to employ an experienced Large Loss Claims Handler. You will require experience working in a similar role assisting on large loss and/or catastrophic injury claims. You will be handling your own case load of large loss RTA...
-
Commercial Account Handler
2 weeks ago
United Kingdom NFP, an Aon company (Europe) Full timeWe are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...
-
Travel Claims Handler
4 weeks ago
United Kingdom St Giles Group Full timeJoin our dynamic and collaborative Claims team as a Motor Claims Handler! 12 Month Fixed Term Contract The Role: Claims Handler We have an exciting opportunity for an experienced Commercial Insurance Claims Handler to join our Claims Team based in our London office. This role is very customer focussed, requiring you to provide an excellent claims service to...
-
Claims Handler
4 weeks ago
United Kingdom St Giles Group Full timeJoin our dynamic and collaborative Claims team as a Motor Claims Handler! 12 Month Fixed Term Contract The Role: Claims Handler We have an exciting opportunity for an experienced Commercial Insurance Claims Handler to join our Claims Team based in our London office. This role is very customer focussed, requiring you to provide an excellent claims service to...
-
Property Claims Handler
4 weeks ago
united kingdom Sedgwick Full timeRole: Property Claims Handler Term: Permanent Location: Remote UK based only (occasional travel may be required for training/meetings) Sedgwick Resource Solutions are looking for a property claims handlers for a growing team who throughout their employment with Sedgwick, will be 'loaned' out to internal and external clients, and teams to offer their...
-
Insurance Account Specialist
3 weeks ago
Great Purston, Northamptonshire, United Kingdom CV-Library Full timeAbout the Role:Vermelo RPO is seeking a skilled Insurance Account Specialist to join our team. As an Account Handler, you will provide quotations for New Business, Existing Business, and Renewals to assist the Branch and serve as a referral point for Trainees.Key Responsibilities: Provide top-notch customer service, efficiently handling new business,...
-
Hybrid Account Manager
2 days ago
United Kingdom VP Plc Full timeUK Forks (part of the Vp plc Group) are looking for an experienced Account Manger covering the Northern Home Counties and London region. Our new Area Manager will be responsible for new Business Development as well as managing our Key customer accounts. This unique position requires you to be providing a balanced and multifaceted approach to driving sales...
-
Account Manager
2 days ago
United Kingdom VP Plc Full timeUK Forks (part of the Vp plc Group) are looking for an experienced Account Manger covering the Northern Home Counties and London region. Our new Area Manager will be responsible for new Business Development as well as managing our Key customer accounts. You will be instrumental in growing the UK Forks portfolio across the region. This unique position...
-
Account Manager
2 weeks ago
, , United Kingdom VP Plc Full timeUK Forks (part of the Vp plc Group) are looking for an experienced Account Manger covering the Northern Home Counties and London region. Our new Area Manager will be responsible for new Business Development as well as managing our Key customer accounts. You will be instrumental in growing the UK Forks portfolio across the region. This unique position...