Contract Manager
4 weeks ago
CONTRACT MANAGER (SOFT SERVICES) – OXFORD– PERMANENT Job Title: Contract Manager Location: Oxford Contract: Permanent Salary: £35,000 per annum + Car & Fuel Card Hours: Full-time, Monday to Friday, 40 Hours Per Week (Flexible working required to meet business’s needs) Description Keywords: Contract Manager, Facilities Management, Soft Services, Client Relationships, Budget Management, Health & Safety Compliance, Staff Management What you’ll do: As a Contract Manager, your primary responsibility is to provide operational support and ensure the effective delivery of services across client sites. You’ll work closely with the Operations Manager, manage a team of Area and Site Supervisors, and ensure compliance with health & safety and environmental regulations.
- Operational Planning: Ensure all operational requirements are met at contract level, with responsibility for contract performance, monitoring, and reporting.
- Client Interaction: Serve as the main point of contact for clients, addressing their needs, solving issues promptly, and keeping them informed throughout the process.
- Staff Management: Oversee recruitment, training, performance management, and retention of staff. Ensure all documentation complies with company policies, including right-to-work checks.
- Budget Management: Work closely with the Operations Manager to manage budgets, including reporting and stock control at client sites.
- Compliance: Maintain health and safety, environmental, and COSHH documentation at all sites. Conduct risk assessments and ensure compliance with all relevant legislation.
- Systems & Documentation: Manage site reference manuals, develop management systems, and maintain up-to-date records.
- Proven experience in contract management, preferably within the facilities management or cleaning sector.
- Strong leadership skills, with experience managing multiple teams.
- Excellent communication and interpersonal skills.
- Knowledge of health & safety and environmental regulations.
- Good IT skills and the ability to manage budgets and systems effectively. Experienced in quality assurance.
- Competitive salary based on experience.
- Flexible working hours to accommodate business needs.
- Ongoing training and development opportunities.
- Free on-site parking at the Glenmore Centre.
- A supportive and collaborative working environment.
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