Manufacturing Test Technician

3 weeks ago

Smethwick West Midlands, United Kingdom I Need Staff Today Limited Full time

Collect root cause analysis and provide corrective feedback to resolve the issues .
Provide sufficient detailed analysis and escalate to a higher level to enable issue and trend analysis to provide information for warranty cost reduction activities.
Carry out hands-on inspection and diagnostics of units and review against OEM specification to understand issues.
Ensure that analysis data is reported to Head of Engineering within agreed time scales in customer specific format as required.
Conduct detailed analysis of warranty returns, claims and costs to determine corrective and preventative actions to support both the Customer, Production and Supplier.
Provide technical support to all internal departments to maintain and improve product quality
Communicate fault and liability information to the relevant internal management in order to obtain robust interim and permanent corrective actions aimed at warranty prevention and cost reduction.
Contribute to ensuring lessons learned from warranty analysis are communicated to management to be captured on new projects
Support regular meetings with representatives from appropriate departments to establish an action plan for improving build quality to reduce warranty claims.
Undertake special projects as required
Preferred understanding of hydraulic and electro-mechanical systems.
Ability to interpret results and data to determine root cause analysis.
Knowledge of using Microsoft excel and word applications.
Ability to present data effectively.
GCSE Level A-C, IVQ Technician certificate, BTec first certificate or equivalent NVQ level 2 qualification
30 Mon to Friday with
25 days holiday plus Bank Holiday.
Two weeks paid leave for Reservists to attend yearly training/camp.
Life Cover
Pension
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