Program Manager

2 weeks ago

England, United Kingdom Aquent Full time

Job Title: Program Manager (Testing and Optimization)

Client Location: London - hybrid

Starting: May 2024

Salary/Pay Rate: £56,4k pa pro rata (PAYE)

Hours: Full-time, 35-hour week

Duration: 12 months

The Opportunity
  1. Our web experience team and current operational includes 18 product managers and SEO specialists, we deliver +300 optimization tests and improvement on the client's site in +15 European markets for a business exceeding 2B of revenues.
  2. Our organisation is a pivotal point in our connection with Corporate.
  3. We cover a vast diversity of optimization topics, from geo specific customisation optimization, to customer researches, funnel optimization, retention programs, to drive incremental revenue on an annual basis.
  4. The program manager will coordinate with global product managers on global testing roadmap and ensure EMEA can be part of global testing and support on local requirements.
  5. The program manager will support all EMEA testing programs to maximize their efficiency.
What you'll do
  1. Maintain overall EMEA Roadmap in Workfront, include global testing, and communicate updates.
  2. Drive the weekly Target experiences prioritisation, communicate weekly update on New tests launched.
  3. Work closely with Product Managers to build clear roadmaps/project plans and clarify requirements.
  4. Communicate to EMEA client's site leadership quarterly statistics on team performance and delivery.
  5. Identify inconsistencies and redundancy, implement process improvements and drive and contribute to tools management, enhancements and governance.
  6. Continually evaluate existing processes and procedures and drive improvements.
  7. Coordinate and run operational, project, and check-in meetings to monitor quarterly rollout in EMEA.
  8. Improve workflows, tool features and optimize data collection, establish governance and drive standardization.
  9. Engage as needed with Product Managers and Testing team in preparation for backlog grooming and sprint planning.
  10. Create wikis on dedicated topics to facilitate access to all key information, dashboards, process, tests results and insights for new joiners.
What you need to succeed

Skills:

  • Bachelor's degree or equivalent experience
  • 2-5 years of program/project management experience preferably with experience managing A/B testing and web optimization projects on large enterprise websites
  • Strong analytical and problem-solving skills are crucial
  • Hands-on experience with Agile & project management methodologies
  • Preferred experience with JIRA, Workfront, Roadmunk, Wiki and Sharepoint
  • Solid understanding of Web technologies, including web content management systems
  • Excellent business partner management and presentation skills
Desired Traits
  • Driver: Take charge. Get things done. Proven track record in operating effectively and autonomously
  • Organized: A planner who brings order and resolve to a fast-paced environment with matrixed organizations
  • Collaboration & Communication: Ability to work well with both technical and non-technical individuals up and down the org, capable of absorbing large amounts of information and the ability to distill it down to the essentials
  • Quality: Attention to detail and a proven track record of successful delivery of complex global projects
  • Flexible: Ability to juggle several projects and shift priorities as needed
  • Creative: Exhibiting an innovative, forward-thinking approach to problem-solving
  • High EQ: Ability to stay calm and collected, focus on solving problems. Strong communication, risk management and resolution skills. Ability to respectfully facilitate the successful resolution of issues

If this sounds like you, contact the Aquent team today The next steps will be shared with shortlisted candidates. Thank you for taking the time to apply.

Client Description:

A multinational cloud-based software company specializing in a series of products designed to drive creative innovation across multimedia. Used by millions around the world for personal and professional use across all industries.

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.

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