Administrator | Haematology

Joinour amazing HaematologyDepartment and provide quality Administration supportto the team. We are a positive and supportive team who believe in supportingour staff with career growth and opportunities.

Mō te tūnga | About the role

At WaitahaCanterbury, we are committed to providing exceptional healthcare services toour community. We adhere to Ministry of Health targets and strive forexcellence in all aspects of our operations. As an Administrator, you will playa crucial role in ensuring smooth transcription duties and adherence to ourhigh standards of service.

Aspart of the Administration and Clerical Pay Equity Claim settlement this rolehas beenmapped to National Band 4/Profile 4

Forfurther information about the administration and clerical pay equity settlementplease followthe link below:

Thisposition is a permanent part time role working 25 hours per week (negotiable ondays and start/finish times)

KeyResponsibilities:

• Customer Service:
• Maintain agenuine focus on excellent customer service for patients, clinicians, and otherstakeholders.
• Ensurepatient confidentiality and privacy are always upheld.
• Front of House Duties:
• Performfront desk duties with excellent customer service skills.
• Updatepatient demographics in the patient management system promptly.
• Ensuretimely arrival, departure, and waitlisting of patients.
• Referunwell or infirm patients to nursing staff promptly.
• Patient Management System and Processes:
• Standardizeprocesses according to Waitaha Canterbury Elective Services Guidelines.
• Bookpatients by priority, managing 'greatest need, longest wait,' and meetingMinistry of Health requirements.
• Ensureaccurate and timely data entry.
• Communicatebooking information clearly and promptly to patients.
• Seekclinical direction as needed, especially regarding re-categorization queries.
• Considerpre-booking requirements, including timing of diagnostic tests.
• Make clinicbookings according to the clinic template.
• Maintainhigh levels of clinic utilization.
• Minimizecancellations by working within the six-week booking horizon.
• Prepareclinics and outcomes according to clinical team and business rules.
• Ensure outpatientand SI PICS wait lists are aligned.
• Filter waitlists according to service requirements and 'greatest need/longest wait.
• Consultwith clinical and service management as needed.
• Transcription Duties:
• Completedictated letters within set timeframes.
• Ensureaccuracy and presentation of written work.
• Process anddistribute letters and outgoing correspondence promptly.
• Excellent customerservice skills with a people-focused approach.
• Technical proficiencywith data systems and ability to learn new applications quickly.
• Strong organizational,time management, and problem-solving skills.
• High level of accuracyand attention to detail.
• Ability to workindependently and meet deadlines.
• Effective coordinationof various inputs to achieve agreed outputs.
• Team player withintermediate to advanced skills in Microsoft Office suite.
• Excellent keyboardskills (50 - 70 wpm) and written/verbal communication skills.
• Demonstratedperceptiveness and proactive approach in an administrative role.
• Broad administrativeexperience in a health-related field.
• Awareness of culturaldiversity.
• Knowledge of medicalterminology.
• Familiarity with thepublic hospital system, including patient management systems.

- Ko ngātāngata, te mātua mahi - Puttingpeople at the heart of all we do -

We arecommitted to honouring Te Tiriti o Waitangi and its principles by ensuring ourpartnership with Māori are at the forefront of all our conversations.Webelieve in improving, promoting, and protecting the health and well-being ofthe Canterbury and the West Coast community.

The cultureatHealth NZ Canterbury, is driven by our ā Mātou Uara (Our Value - - - - - - - s):

• Care and respect forothers - Manaaki me te whakaute i te tangata.

Ngā hua|Benefits of working at Health New Zealand

When youwork at Health NZ, you are part of a wider whānau that will support you alongyour journey. We offer great coaching, mentoring and learning outcomes for allstaff. We are always improving our facilities across all campuses and haveamazing discounts from select retailers, restaurants and businesses. At HealthNZ, you are part of something greater than yourself and encouraged to be yourunique self

Onlyapplications submitted via our career site will be accepted, therefore pleaseapply directly on our career sitehere .

Please noteapplications will be reviewed as they are received, and this job vacancy couldclose prior to the closing date.

Pleaseapply only if you have the legal right to work and live in New Zealand if youdo not hold the legal right to live and work in New Zealand your applicationwill be declined.

ContactKerri McCarthy onkerri.mccarthy2@cdhb.health.nzfor additionalinformation.

We have arange of clinical and non-clinical roles atHealth NZ Canterbury, therecould be a place for you

Pleasevisit our careers website for other roles and find your ideal fit within theHealth NZ CanterburyPlease note applications will be reviewed as they arereceived, and this job vacancy could close prior to the closing date.

Please noteapplications will be reviewed as they are received, and this job vacancy couldclose prior to the closing date.

Employer: Te Whatu Ora - Health New Zealand Waitaha Canterbury

Note: You may be redirected to the employer's careers website.