Application Support Engineer

1 month ago

Exeter Devon, United Kingdom Advanced Resource Managers Ltd Full time

Our client are seeking a highly skilled and experienced 3rd line Application Support Engineer to join their team on a permanent basis.

This role offers hybrid flexible working.

The successful candidate will be responsible for making sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change.

This includes providing 3rd line technical support for escalated application issues, receiving and prioritising of incidents, releases and change requests and escalating when considered appropriate and necessary to maintain service level expectations. You will plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use.

Experience:

  • Proven experience in a 3rd line application support role
  • In- depth knowledge of application architecture, databases and web technologies.
  • Ability to exercise initiative, think innovatively, use problem-solving skills and make well-judged recommendations.

Please apply for more information

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

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