Account Manager

4 weeks ago


Poole Dorset, United Kingdom Beep Digital Limited Full time

Thanks to our continued growth at Beep we’re on the lookout for an Account Manager to join our dynamic, hard-working studio team.

We are a rapidly expanding creative agency located in the UK, with most of our clients based in the heart of Silicon Valley. Our collective passion lies in embracing cutting-edge tech and captivating design to transform ideas into reality.

Together, we create world-class brands, powerful videos, creative campaigns, digital experiences and beautiful graphics with impact

So, what are we looking for?

As an Account Manager at Beep, you’ll bring an abundance of positive energy. An inspiring individual who can elevate our client experience. You’ll join a kick ass team of superheroes, each with their own strengths and powers. Feeding off each others’ talent and our clients’ challenges, you will slot right in and level up our creative excellence around the world.

In short, you are a natural in organising clients and agency teams to generate exceptional results while building an effective and consistent client experience.

  • Responsible for building and maintaining an indispensable client experience, managing authentic relationships with our global client portfolio
  • Organise and lead client meetings, connecting Poole to Silicon Valley, to ensure everyone is always well informed, following up on important actions and sharing feedback with the studio
  • Work closely with our production manager to ensure all projects, from conception to completion, are moving through the studio and are delivered on time, on budget and exceed client expectations
  • Collaborate with our designers and technical teams to ensure projects are scoped and planned correctly, offering guidance and support throughout, to achieve our clients goals
  • Prepare clear and concise briefs for new requests or projects, demonstrating an understanding of your clients’ business and their challenges
  • Stay on top of weekly status reports, managing budgets and playing a key role in identifying opportunities to grow and evolve our client accounts
  • Contribute to the continual review of internal processes and procedures to ensure we are offering the best experience
  • Support our Client Services Director in achieving their objectives.
  • Familiar with Slack, Jira, Google Workspace, and other similar project/time management tools
  • Have at least 3 years of agency experience in an accounts role.

Other superpowers

  • You are a super positive, energetic, and friendly person and take pride in your work
  • You thrive on embracing any challenge with a positive can-do attitude
  • You are an enthusiast and love hearing about new technologies
  • You align with our company values: Humble, Authentic, Curious and Kick-Ass

Nerds with benefits

  • 28 days holiday plus we close the studio at Christmas
  • Pension plan, sick pay and strong remuneration package
  • Kit: Macbook Pro, magic mouse and keyboard
  • Monthly team lunches, coffee and other goodies on the house
  • Biannual appraisals, opportunity for progression and further training
  • Regular team socials, events and all hands sessions

Hiring Process
Our company may be small, but hiring is a big deal for us. We take a very thorough approach to finding the right fit for both our business and our people. Our hiring process includes in-depth interviews with different team members to give you and us as much insight as possible. We respect your time and appreciate your participation in our mutual goal to help you find the ideal position for your skills and strengths.

Embracing Diversity
We all come with our own quirks that make us unique. We thrive on that, we embrace what’s ‘different’, it’s a big part of who we are. Beep does not discriminate and will welcome anyone to apply who fits the right mind-set, attitude, and energy that we all feed on as a team.

Who doesn't love a good ol' fashioned form eh? It's only a short one, so drop in your details and attach your portfolio or CV before hitting Send Details.

Years of agency experience:

Upload credentials *

  • I can reliably commute or relocate to Poole, BH15 for this job? *
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