Field Based Property Coordinator
2 weeks ago
Excellent opportunity for an experienced Property Adjusting Technician to join a high quality Claims Management business.
GHG is a UK loss adjusting company with its Head Office near Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims.
The company takes pride in the quality, experience and passion of its staff. The role of the Adjusting Technician is to work alongside the Field Adjuster to ensure all aspects of claim investigations, consideration and settlement are undertaken. The claims will cover all domestic policy perils and the Adjusting Technician will be responsible for the detailed triaging of claims at the front end. To display a proactive approach to claims management. To move claims to successful and timely conclusions, in line with the guidelines set by our clients whether on a Retained or Delegated basis.
As an Adjusting Technician, you will work alongside a designated Field Adjuster to support from their first receipt until completion and ensure that the loss or damage is covered sufficiently by the terms of the policyholder’s insurance policy.
Detailed triage of new claims and arranging on site appointments for dedicated adjuster
Working to a high level in the Mid- and High net Worth area, with the ability to apply bespoke conditions as per our client’s preferences.
Within this role you are to ensure that the claim is dealt with a proactive approach and meets the agreed SLA’s. You will be working as part of a team and be required to assist with other cases as workloads and holidays demand.
Assistance with out of hours “emergency” claims.
You will be expected to handle and support on claims from cradle to grave. A typical caseload would be claims with a portfolio of both domestic and commercial claims. Liaise with Insurers, policyholders, lawyers and other parties with a proactive approach to settling claims. The company ethos is quality and ensuring that all parties are communicated with at all times.
Whilst the role is based at home, you will be required to attend training sessions, team meetings at Head Office throughout the year.
Minimum 2 Year Claims adjusting experience in Domestic insurance claims area
Problem-solving and decision-making skills in order to bring a claim to a conclusion
Car allowance/ company car (if applicable)
~ Hybrid working if office based
~25 Days holiday plus bank holidays, rising to 27 at 3 years service and 30 days at 5 years service.
~ Birthday Holiday (on or the Friday or Monday if weekend)
~ Discretionary bonus
~ Private Health care
~ Cycle to work scheme
~ Enhanced pay for sick, maternity, paternity and adoption leave
~ Long service recognition
~
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