Security Supervisor

2 weeks ago

United Kingdom Dorchester Hotel Ltd. Full time

Our Security team are acclaimed champions of our hotel Entrusted with protection of the Company’s property from loss or damage as well as providing a safe and secure environment. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

What you'll get

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive: 

  • Team members' awards and incentives schemes

Contributory pension scheme entitlement from date of commencement

Online benefits & discounts

Life assurance cover for all team members

Uniform laundered complimentary

Complimentary meals whilst on duty at our team members' restaurants

Cycle to work scheme

Occupational Health, including subsidised massage treatments and health clinics

Social events throughout the year - including our winter ball, summer party and regular pub quizzes

What you'll do

A day in the life of our Security Supervisor demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Security Supervisor will accomplish would be lengthy but the list below is essential to know.  

Our Security Supervisor is responsible for FLHSS (Fire, Life, Health, Safety, and Security) of the hotel adhering to our set company rules and regulation standards. This includes review on protective and preventative security measures that ensures our guests receives nothing but the best experience.

Oversees all loss prevention operations to include emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

To train all members of the team in the correct systems of work, policies and procedures , conduct, monitor and maintain all risk assessments relating to the hotel and its business

Sometimes our guests have special requests involving delivering a prompt and courteous service to the highest level; such as first aid emergency, responding directly to all types of alarm activation and liaison with law enforcement agency to meet their expectation. Most of these requests are fulfilled by our Security Supervisor by remaining calm, confident, approachable while maintaining professional image.

The items shared are the essence of a day in the life of a Security Supervisor, but we’ll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

All of our employees are ambassadors of our Vision, Values and culture. Our Security Officer do this with all they do.

  • We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.

  • Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.

  • English is the primary language used in our hotel. Our Security Officer must feel comfortable communicating in this language.

  • The ideal candidate will have an established security background likely to be gained from the Police, Military or the ultra-luxury hotel or establishments however consideration will be given to exceptional candidates from other industries

  • Must possess excellent organizational and administrative skills, good working knowledge of Microsoft Word/Excel/Outlook

  • You must be SIA licensed, First Aid trained and qualified and have knowledge of fire, health and safety
  • You must hold a full driving license 
Job Location

United Kingdom

Location Who we are Our Hotels We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Our Hotels We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else. Reference 2024-4750

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