Consultant Service Support
4 days ago
We are looking for a skilled Global Mobility Consultant to join our client's EMEA Mobility and Relocation services team in London.
The Mobility Consultant will be responsible for managing end-to-end international assignment services for relocating assignees.
Responsibilities:
Act as the global mobility subject matter expert for assignment management
Deliver pre-assignment briefings with relocating employees
Present client policy reviews to assignees
Coordinate the mobility life-cycle with HR contacts and assignees
Manage executive and VIP relocations
Identify areas for development and flag service failures to the International Mobility Manager
Manage a caseload of multiple relocations at one time
Foster relationships with international assignees, HR contacts and third-party vendors
Maintaining understanding and compliance with International Mobility policies
Deliver ongoing advice and support throughout all relocation stages
Experience required:
Fluent in French and English
Previous work experience in HR, Global Mobility or Relocation
Understanding of International Mobility processes, policies and procedures
Empathetic with the ability to foster professional relationships
Ability to meet deadlines and manage multiple global mobility projects at once
Excellent customer and client service
Strong IT skills in MS Office
Excellent attention to detail
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