Global Operations Controls Manager

2 weeks ago

Bournemouth Dorset, United Kingdom JPMorgan Chase & Co. Full time

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Description

The Operations Control Management (OCM) office is a key function for Operations in the current environment and to meet the increasing demands from the business and regulators, the role has continued to evolve. The focus of the role is now on ownership, design, enhancement and execution of the controls and is becoming more closely aligned with the operations function.

As the Global Operations Controls Manager - Trading Services - Vice President in the Trading Services Controls team, you will have a Global role working within the Trading Services Operations Control framework with team members located in Corporate Centres globally. OCM is a champion for the OCM crafts (Proactive Reviews, Flywheel, Failure Mode Error Analysis, Root Cause Analysis, etc.), strategy and program and hence you will be responsible for ensuring that partners, stakeholders and teams within Corporate Centres understand the direction of risk and control management, participate in the appropriate programs and deliver on the global work-streams.

The Operations Control Management team (OCM) provides comprehensive operational, regulatory and governance support for Securities Services Operations & Network Management (SSO & NM). The team is responsible for implementing proactive operational risk management controls consistently across SSO & NM and reporting on risk events as and when these happen. The latest data tools are used to harvest, analyze and report information / data across different parts of SSO & NM and data visualization is extensively used to help drive better decision-making. The OCM ability to apply Data Quality, Data Visualization, Data Lineage and Machine Learning to develop, implement and maintain a best in class governance and control environment is critical to the success of SSO & NM.

Job responsibilities

  • Establishes global partnership and collaboration with numerous stakeholders and teams within Corporate Centres
  • Visualizes Data and Drives Insight
  • Carries out Proactive Review & Control Design
  • Carries out Risk Identification & Assessment
  • Governance & Oversight
  • Coordinates Audit & Regulatory Review
  • Monitors the Control Environment
  • Manages Compliance and Operational Risk Evaluation (CORE)

Required qualifications, capabilities, and skills:

  • Graduate in any discipline with risk management experience
  • Risk management - understands how operational risk is managed within the firm and the data sources, tools and governance forums leveraged
  • Extensive experience with Data Visualization tools - ability to apply Data Quality, Data Visualization, Data Lineage and Machine Learning to develop, implement and maintain a best in class governance and control environment
  • Analytical thinker - ability to analyze data in different ways and highlight the key messages from the data analysis including recommended actions
  • Good communicator - excellent written and verbal skills given the communication required with global stakeholders. Also able to present and rationalize their opinion to senior stakeholders
  • Highly organized - ability to manage competing demands under pressure for time and manage expectations and across both Controls Management and Operations teams
  • Product knowledge - strong Operations or Product knowledge of Trading Services or similar Operational structure
  • Teamwork - ability to collaborate and work successfully with a wide range of teams

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

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