Retentions Account Advisor

4 weeks ago

Aberystwyth Ceredigion, United Kingdom CUBE Consulting Full time €25,000

Fantastic opportunity for an Account Coordinator / Manager to join this well-established, growing business The position has been created due to internal demand and growth within the business and comes with an attractive salary of £25,000 with the opportunity to progress further This is an integral function within the business and the right person must be both proactive as well as a good listener and problem solver with proven customer service and account management skills. If that is you read on ...

You will be…

· Identifying and engaging with lapsed customers.

· Listening to customer complaints and resolving disputes.

· Negotiating new prices and contracts with existing / lapsed customers.

· Communicate with internal departments to resolve issues with customers.

The right person MUST

· Be very resilient with excellent listening skills

· Will have a calm manner with a strong customer & account management focus

· Will have the ability to build and maintain relationships with business customers

· Should be very organised with good time management

· Have a natural ability to problem solve and thrive in a busy time critical role

In return you can expect a salary of upto £25,000 pa and benefits #J-18808-Ljbffr

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