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Receptionist

2 months ago

Weybridge Surrey, United Kingdom Hakim Group Full time

We are looking for a receptionist to one of our independent practices based in Weybridge, Surrey.

We are seeking a friendly and organised individual to join our team as an Optical Receptionist. In this role, you will be the first point of contact for our patients and visitors, providing exceptional customer service and administrative support.

Equally important to us is the way you interact with patients. Providing a friendly, informative, and empathetic service is a must.

Ultimately, you must be an ambassador for our brand and profession within the local community.

Educating others about the benefits of independent eye care is an ongoing challenge and one that we look forward to meeting head-on with you as a part of our team.

Key Responsibilities:

  • Greet patients and visitors in a professional and welcoming manner
  • Manage incoming calls and schedule appointments
  • Maintain accurate patient records and update information as needed
  • Assist with patient check-in and check-out processes
  • Coordinate with optical staff to ensure smooth workflow
  • Handle general administrative tasks, including filing, data entry, and correspondence

You will also receive:

  • Your birthday off work
  • No Sunday or bank holiday working
  • Free & regular CPD courses
  • Access to Simply Health (claim cashback on healthcare purchases)
  • Retail discounts
  • Cycle to work scheme