IT Help Desk

Title: IT Desktop Support
Our client is a well established Global manufacturer of power generation/turbines/combustion to a myriad of industries including Marine, Petrochemical, Waste to Energy, Hospitals, Education, Offshore Oil & Gas, Power Generation, etc. Their market leading comprehensive product range means that they have gained an enviable global reputation synonymous with excellence in the countries that utilise their products/services. We are proud to be an integral part of their ongoing expansion, providing them with suitable local staff to complement their outstanding existing
Supporting employees based within the UK Office and overseas, working closely with the IT Team in the American HQ. With the support of the onsite IT Manager you will be required to resolve internal issues via phone, email, and remote support. Setting up new computers
Helpdesk Ticketing using Dell KACE System
Imaging Computers
Software Installation
IT Support desk/First Tier Support experience
Good IT qualifications
Background troubleshooting Windows 10 / 11 Desktop Operating systems
Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies) knowledge
Salary: Depending on experience + Excellent Package
Pension
Life Insurance
Critical Illness Cover
Alternative Titles: 1st Line, IT Technician, 2nd Line Support, Help Desk, IT Support
Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors.