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Store Manager

1 month ago

Wakefield West Yorkshire, United Kingdom Pandora AS Full time

Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits

We are currently seeking a pro-active, results-driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high-performing team to beat their targets and provide world-class service, then we'd love to have you join us

The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers.

About Pandora

The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

Our people

Our global workforce is made up of over 33,000 passionate people who, in 2023, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energizing, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best.

What to expect from the role

  • Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximizing opportunities to achieve and surpass KPIs, while setting the example in exemplary Pandora customer service
  • Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession

The successful candidate

Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring, and delivering in their role.

An ideal candidate will have:

  • Proven experience in driving sales and profitability in-store
  • A passion for driving a culture of exemplary customer service
  • An ability to understand the importance of Pandora’s local and global business strategy, and can translate this into the delivery of store, regional, and division KPIs
  • Experience in using data to identify trends, issues, and root causes, and has the ability to take action to deliver when such opportunities are identified
  • Strong communication skills in order to establish and coach a high-performing team
  • The ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • A well-presented appearance with a taste for desirable products and a passion for retail

Why work with us?

  • A highly competitive salary
  • Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved)
  • A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality
  • Access to our online benefits platform with plentiful retail, hospitality, and entertainment discounts
  • Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more
  • Parties, incentives, and gifts throughout the year

If you are looking for a new challenge and feel you have the relevant skills then don’t miss out Please click apply to submit your application.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*

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