Lead Engineer

4 weeks ago


United Kingdom Ddgroup Full time

Are you an experienced Dental Field Engineer who is looking for an opportunity to progress into management? We are recruiting driven and motivated individuals, who have natural leadership skills to manage a team of field-based engineers within a pre-defined area. You will act as first-line support for any queries and handle any escalated engineering concerns internally or with customers.

Roles & Responsibilities
  • Offer technical and engineering support to regional field engineers, but where required, to other regional leads, engineers, and back office staff.
  • Understand the skill sets and engineering capabilities of the regional field engineers, identifying product and training gaps to help develop and improve the overall skills coverage in the region.
  • Manage engineer training plan with the training manager and work closely with the corporate customer regional managers to build relationships.
  • Managing and approving Engineer holiday requests & sickness absences via HRe. Working with both the engineers and helpdesk to resolve any holiday request conflicts.
  • Attend quarterly Lead Engineer Meetings, contributing to the agenda, preparing reports and projects as required and presenting findings to the Leads Group.
  • Manage recruitment, engineering onboarding/inductions and new recruit probations

Who are BF Mulholland and DD?

DD and BFM offers specialist products, equipment and support services to the dental and beauty markets across the UK and the Republic of Ireland. We are rapidly growing and our vision is to become healthcare’s first choice for clinical treatment solutions. Our Engineering team is full of energy, with a passion for what they do. So it’s key that you have the ability to lead by example with strong time management and organisation skills.

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