Administrator/Legal Secretary

4 weeks ago


Southampton, United Kingdom Reed Full time

Job Type: Full-time
The ideal candidate will be a key player in ensuring the smooth operation of our case management system and will be responsible for a variety of tasks including client contact, file administration, and general office duties.
Utilise the Case Management system effectively for various administrative tasks such as opening and closing files, billing, and typing correspondence.
Answer telephone calls promptly and professionally, taking detailed messages and providing assistance where possible.
Attend to clients in reception and on the telephone for routine matters, such as making appointments or collecting documents.
Identify billing opportunities monthly and liaise with Accounts regarding the payment of bills.
Ensure all post is dispatched on the same day it is typed and manage the collection and distribution of post within the office.
Comply with all relevant professional obligations, the Solicitors’ Accounts Rules, and the Firm’s policies, including Money Laundering and Data Protection policies.
Experience in an administrative role, preferably within a legal or professional services environment.
Familiarity with case management systems and general office software.
Excellent telephone manner and client-facing skills.
Knowledge of the Solicitors Regulation Authority Codes of Conduct and Solicitors’ Accounts Rules is desirable.



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